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Dongtan Sports


Average Rating:    (4 of 5)

No. of Reviews: 1

Dongtan Sports is a bike shop that sells high-end mountain bikes. I’ve been a customer there for about 2½ years now. I bought a Specialized S-Works Epic from them back in 2008 and the price was actually $200 less than what was shown on the specialized.com website. They have a large selection of bikes in their showroom and can order countless others and have them delivered within a couple of days. They also sell all types of bike accessories, parts, equipment and apparel. Maintenance is also performed at the shop. Just the other day I found a lock-ring missing on one of the pivot pins on my SRAM X0 rear derailleur. When I went to the bike shop they didn’t have the part so the owner took a lock-ring off another new SRAM X0 rear derailleur he had on hand and put it on mine. Then he refused to accept any payment for the part or the labor! Just one case of the exceptional service I have experienced there. It’s a bit of a drive from my home near Camp Humphreys, but worth the trip. A little closer to Osan AB. I’ve actually made it there on my bike a few times in about 1 hour from Osan AB. Best to have someone who speaks Korean as the owner does not speak English.
Latitude
37.2091164
Longitude
127.0638839
City/County
Hwaseong-si
State/Territory/Province
Gyeonggi-do
Zip/Postal Code
445-160
Country
KR
Phone
031-613-1113
Shop Hours
Daily 10:00 am - 9:00 pm
Web Address
Bike Shop Sells
Cannondale,Giant,Specialized,Trek,Bianchi,Cervelo,
Information Added By
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Reviews 1 - 1 (1 Reviews Total)

Review Date
January 25, 2011

Overall Rating
 4 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 4 of 5

I visit this shop:
Once a month

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Reviewed by: Galvestonian ,  Cross Country Rider

Shop Summary:
Dongtan Sports is a bike shop that sells high-end mountain bikes. I’ve been a customer there for about 2½ years now. I bought a Specialized S-Works Epic from them back in 2008 and the price was actually $200 less than what was shown on the specialized.com website. They have a large selection of bikes in their showroom and can order countless others and have them delivered within a couple of days. They also sell all types of bike accessories, parts, equipment and apparel. Maintenance is also performed at the shop. Just the other day I found a lock-ring missing on one of the pivot pins on my SRAM X0 rear derailleur. When I went to the bike shop they didn’t have the part so the owner took a lock-ring off another new SRAM X0 rear derailleur he had on hand and put it on mine. Then he refused to accept any payment for the part or the labor! Just one case of the exceptional service I have experienced there. It’s a bit of a drive from my home near Camp Humphreys, but worth the trip. A little closer to Osan AB. I’ve actually made it there on my bike a few times in about 1 hour from Osan AB. Best to have someone who speaks Korean as the owner does not speak English.

Customer Service:
Great!



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Reviews 1 - 1 (1 Reviews Total)