Review Date
September 18, 2008

Overall Rating
 4 of 5

Customer Service Rating
 3 of 5

Technical Expertise Rating
 4 of 5

I visit this shop:
Every few months

Visitors rate this review
4.00 of 5, 2 votes

Reviewed by: Gnarly02 ,  Weekend Warrior

Shop Summary:
I bought two intermediate hard tail bikes (one for me and one for my wife) from this shop 2 years ago, and have had all the service work done through them under the included free tune package.
I initally found that the guys who were helping us out were super knowledgeable and great to deal with. I later realized it was because the guys helping us were the owners, and everyone else there is pretty useless.

Customer Service:
As long as you get an owner you are going to get good service and advice otherwise you are getting the "typical" bike shop grunt with the lazy attitude, just trying to get you off their back.

Other Comments:
I won't be buying my next bike at this shop mainly because they don't carry the brand I want (Rocky Mountain).