Review Date
April 11, 2007

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a month

Reviewed by: sgabbott ,  Racer

Shop Summary:
This is a relatively new bike shop in town. It is a branch of a long established Duncan, Vancouver Island store. This is a useful asset as the two stores often seem to transfer stuff between each other - you are getting two stores for the price of one! It sells the usual stuff; see their web site for which brands etc.. Chris is a road racer and Rob seems to like the off road variety.

Customer Service:
The service has been excellent so far. Chris & Rob are always polite and will take great pains to give you advice (even if you are on a budget like me!). They are willing to go through their catalogs and order what they don't have in stock (and phone you as soon as it is in).
I am going to be getting my next bike from them and look forward to getting just how I want it. They seem willing to substitute equipment to meet your requirements. On the repair side they have been very helpful (fixing a stripped pedal crank) and will often suggest cost alternatives.

Other Comments:
I wish there were more stores like this around.

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