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Reviews 1 - 4 (4 Reviews Total)
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Review Date
March 14, 2008 Overall Rating
 4 of 5
Customer Service Rating
 3 of 5
Technical Expertise Rating
 5 of 5
I visit this shop:
Once a week
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Reviewed by: nsbluesman
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Weekend Warrior Shop Summary:
Shop has significantly expanded their facilities and stock on display. Don't see what you want, ask, it may be still in a box. Customer Service:
I've had a few issues with staff in the past year, but have noticed a general improvement in customer services and a significant change in the overall atmosphere of the shop. Make sure that you ask for service from the staff who can best assist your inquiries - you may have difficulty with a skateboarder or stove specialist trying to answer technical bike questions.
Colin has always provided knowledgable and curteous service. Other Comments:
Nice bikes.
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Review Date
March 4, 2008 Overall Rating
4 of 5
Customer Service Rating
 4 of 5
Technical Expertise Rating
4 of 5
I visit this shop:
Once a week
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Reviewed by: nsbluesman
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Weekend Warrior Shop Summary:
Great bikes, fair prices. Customer Service:
Although I have had less then desirable service from some staff in the past, overall customer service is improving. I suggest that you ask for Colin when dealing with bikes. Hopefully management have taken notice and have made attempts to improve the customer service skills of less knowlegable employees.
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Review Date
August 31, 2007 Overall Rating
 2 of 5
Customer Service Rating
 2 of 5
Technical Expertise Rating
3 of 5
I visit this shop:
Once a month
Visitors rate this review
1.00 of 5,
1 votes
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Reviewed by: nsbluesman
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Cross Country Rider Shop Summary:
Great bikes, fair prices. Poor service. Customer Service:
I have been a frequent customer of this shop during the past ten years and have always been happy to purchase my rides there, and to take my friends there for new bike - until this year. Customer service has declined significantly, maybe due to the loss of some of the more experienced staff. I understand that bike shops must diversify in their products (stoves, snowboards and skateboards also available), but the staff must be knowledgeable, or at least willing to refer you to another staff with other expertise as per the customer's needs. Until last year there were two other shops located within 50kms. I suspect that a lack of competition is not a good thing in this case. Other Comments:
There are many other shops in Sackville and Halifax, and Mountain Equipment Co-op offers great stuff at a great price. I have also found Internet shopping to be a favorable alternative to being treated rudely locally.
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Review Date
November 18, 2006 Overall Rating
4 of 5
Customer Service Rating
4 of 5
Technical Expertise Rating
3 of 5
I visit this shop:
Been there once
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Reviewed by: younger_4_man@hotmail.com
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Downhiller Shop Summary:
Great place. lots of bikes for selection. the show room is nice. Customer Service:
the staff was great. I went there one day because i busted a tire and they hooked me up with a great deal. Other Comments:
i recomend this bike shop to everyone that is near the vally
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Reviews 1 - 4 (4 Reviews Total)
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