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Reviews 1 - 5 (6 Reviews Total)
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Review Date
August 9, 2009 Overall Rating
 5 of 5
Customer Service Rating
 5 of 5
Technical Expertise Rating
5 of 5
I visit this shop:
Every few months
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Reviewed by: coldrider
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Cross Country Rider Shop Summary:
Friendly and attentive staff. Good selection of bikes - from $ to $$$$. The floor feels a little crowded but overall, a welcoming environment. Customer Service:
Great, the best in the Hamilton area. I bought a DeVinci hybird there and they offer a year of free tune-ups. You can bring your bike in any time and they will fix it on the spot if it is something minor. Other Comments:
No attitude from staff but still very knowledgeable. If you have an old bike, they won't force selling a new one to you.
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Review Date
May 22, 2008 Overall Rating
5 of 5
Customer Service Rating
5 of 5
Technical Expertise Rating
5 of 5
I visit this shop:
Every few months
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Reviewed by: MFDOOM
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Weekend Warrior Shop Summary:
Great selection and stock. Carry Specialized, Cannondale, and Kona mountain bikes. Very friendly, knowledgeable staff. Customer Service:
Fantastic. This place is a model for how other bike shops need to treat thier customers. Head and shoulders above the rest. Other Comments:
Will shop there again
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Review Date
May 19, 2008 Overall Rating
5 of 5
Customer Service Rating
5 of 5
Technical Expertise Rating
5 of 5
I visit this shop:
Once a month
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Reviewed by: Ujin
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Cross Country Rider Shop Summary:
Great shop, they actually listen to you... tons of products,good deals, if you order something, the shipping is fast, quality service...it's my #1 shop. Customer Service:
***** Other Comments:
100% recomend it, they know bikes.
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Review Date
October 21, 2007 Overall Rating
5 of 5
Customer Service Rating
5 of 5
Technical Expertise Rating
5 of 5
I visit this shop:
Once a month
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Reviewed by: teamissue81
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Cross Country Rider Shop Summary:
Very nice, well laid out shop. They carry a wide variety of parts. They are willing to order anything they do not have in stock and will get it in within a few days. Customer Service:
Staff is very knowledgeable and willing to spend the time to explain the differences between parts and bikes.
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Review Date
August 21, 2007 Overall Rating
5 of 5
Customer Service Rating
5 of 5
Technical Expertise Rating
5 of 5
I visit this shop:
Every few months
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Reviewed by: saturnine
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Weekend Warrior Shop Summary:
50/50 road and mountain with mostly specialized, kona and cannondale bikes. prices range from $600-2600. lots of high-end parts in-stock and more than willing to order parts in with a small deposit. Customer Service:
wicked. asked a question about a bike i didn't buy there and the salesperson and mechanic both went outside to diagnose it. both provided further information about possible issues without even asking to have the bike repaired in-shop.
everyone behind the counter is friendly and courteous. i come from the opposite end of the city because i trust everyone there.
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Reviews 1 - 5 (6 Reviews Total)
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