Review Date
May 17, 2009

Overall Rating
 1 of 5

Customer Service Rating
 1 of 5

Technical Expertise Rating
 3 of 5

I visit this shop:
Been there once

Visitors rate this review
5.00 of 5, 1 votes

Reviewed by: IrinKa ,  Weekend Warrior

Shop Summary:
Small local shop carrying a small variety of bicycles

Customer Service:
HORRIBLE SERVICE. I was just shopping for a bike looking for something within a range of $1000.00 after going to numerous bike shops and listening on different opinions + research I finally decided to go with a WOMAN BIKE. Continuing to do research I dropped by this store and asked if they carry WOMAN frame bikes? The response I got was the most awful experience, impatience and bad customer service. When I asked the sales man if they have Woman bikes ... he said: Why would you want one?! well, I said I did some research and it has the best fit for a bike. At this point I was still open minded about different opinions and would gladly listen to his expertise, except that he turned around and said: "I have been working with bikes for 20 years, you are getting your first bike, who do you think you are to tell me that a Woman bike is better than unisex? at this point he waved his hand, turned his back and walked away from me. I was in complete shock, I took my friend by the hand and ceremoniously walked out of that store. I have never been more humiliated and treated so when I came to purchase and search for a bike.

Other Comments:
With their attitude to customers I wouldn't trust them with my bike.