Review Date
March 24, 2009

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Been there once

Reviewed by: Tim Buk 2 ,  Weekend Warrior

Shop Summary:
Nice little shop, has loads of expensive kit(nice to dream sometimes!) and obviously run by people who love bikes. Also caters for those with less expensive tastes as I found out when looking for a hybrid.

Customer Service:
I thought was excellent. Staff were friendly, helpful, did not look down their noses at you for buying a Gary Fisher hybrid instead of a blinging Turner even though they are a specialist shop.

Other Comments:
Only been in the once to help my sister buy a bike, but enjoyed it and would visit again when next in bristol, maybe with enough cash to buy the Nicolai I was lusting over!

Review Date
September 25, 2008

Overall Rating
 1 of 5

Customer Service Rating
 1 of 5

Technical Expertise Rating
 2 of 5

I visit this shop:
Every few months

Reviewed by: Jon C ,  Weekend Warrior

Shop Summary:
Small shop doing custom builds.

Customer Service:
Customer service simply does not exist. They promised life time free servicing when I spent nearly £4k there, but the servicing and complete lack of customer service is consistently hideous.

Other Comments:
If you want a custom build from a shop that cares about what you want, and doesn't leav you feeling that all they want is your money, then go elsewhere, even if you live in Bristol.

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