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Richards Bicycles a.k.a RBikes.com
Richard's bike Shop is a family owned and operated bike shop established in 1910. We are one of the oldest and largest bike dealers in the Midwest for mountain bikes, road bikes, BMX bikes and more. Our highly qualified staff has over a hundred combined years of experience and is available to help you find a bike that’s right for you.
At RBikes.com we make online buying as comfortable as buying from your LBS. Our staff works with you, the customer, all the way through the buying process. From choosing the components, to sizing the frame, to maintaining your bike after you receive it. We even send you a high-quality photo of your bike before we ship it for your approval.
We are very competitively priced and strive for excellence in service. We offer a huge selection of quality bike products such as Ellsworth, Santa Cruz, Trek, Ventana, Foes, Yeti, Moots, Dean, Maverick, Banshee, Surley, Schwinn, Gary Fisher, Chris King, Hadley, Mavic, Stan's NoTubes, Fox Racing, Manitou, Marzocchi, Rock Shox, Avid, SRAM, Shimano and much more. Buy your frame and build kit all in one spot and get free assembly on any bike we sell. We also price match any advertised price.
At Richards Bicycles our goal is 100% customer satisfaction guaranteed.
Shop Summary: This is a first class operation with the customers best interest at heart.They build some very high end bikes and they know what they are doing.
Customer Service: This shop excels at customer service.It seems they stake their "rep" on every build and their pride in doing it right shines through.I worked with Adam and Mike and both of these guys patiently answered ALL
of my questions.
Other Comments: The bike arrived in perfect condition.It was the best packing job I had ever seen on a bike.The internet can be a scary place to spend money but RBIKes quickly proved they were the right choice for me.I highly recomend them for your next build/purchase. Eddie
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Shop Summary: I bought my Merlin XLM frame and gears from RBikes.com and extremely happy with my purchase. Rbikes has excellent reputation on the web. They are also authorized Merlin and Litespeed online dealer. They have the best pricing structure that no one can beat! They carry pro-cycling gears and accessories most of my LBS does not carry. I support my LBS in many ways and I considered RBikes.com my LBS even though I live many miles away.
Customer Service: Customer service is something that I value. RBikes did not disappoint. They have met all my expectations of a true mega buck high-end bike retailer. I was treated with respect and the staff are courteous and extremely knowledgeable. You can easily reach them via phone or email. Ask for Adam. Ask for Mr Richard (owner). Ask for anybody and they will surely help you find your needs. They are highly reliable, fast to ship and packs your gears properly.
Other Comments: Definitely, I highly recommend www.RBikes.com for all your High-end cycling needs. They have excellent customer service, they have vast amount of high-end bikes and pricing no one can beat!
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Shop Summary: excellent price, good selection, fast delivery
Customer Service: very knowledgable staff
Other Comments: Bike was shipped with the wrong front fork. RBikes quickly corrected the situation at no cost and allowed me to ride the bike w/ the incorrect fork while a new one was delivered. however, it was an annoyance to swap out the front fork.
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Shop Summary: Excellent shop, rather than going the extra yard they went the extra mile for me. I was trying to get hold of an 07 Foes FXR frame and no one could supply one. Adam put in a special request for me and was able to obtain one, I was absolutely delighted when they built it up for me and I went over to collect it.
Customer Service: Faultless, simple as that, ensured that I was happy and corrected a mistake with effeciency.
Other Comments: Would have no problem recommending them to anyone, I am delighted.
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Shop Summary: Great selection, always friendly and knowledgable.
Customer Service: Adam and Mike at rbikes rock.
I ride my mountain bike 6 or 7 times a week and since I'm a big guy I made sure that I bought a frame with a good warranty. When It broke during prime season a couple of weeks ago I was heartbroken as I figured 4 to 6 weeks minimum down time for a manufactures warranty issue. Thanks to you guys at rbikes I was back on my bike in less than a week and I'm 2 States away. If they ever want to come down to Ohio and give customer service seminars I'd promote them.
Other Comments: Very helpful and trustworthy folks. They take care of there internet customers.
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