Review Date October 28, 2009 Overall Rating
1 of 5
Customer Service Rating
1 of 5
Technical Expertise Rating
1 of 5
I visit this shop: Every few months
Visitors rate this review 5.00 of 5,
2 votes
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Reviewed by: pdxmonkeyboy
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Downhiller Shop Summary: online place with good deals. ordered a set of pads online. Ok, looks good get an e-mail that they got my order. 4-5 days go bye..I hear nothing. 10 days go by..so I e-mail them. oh yeah, your order will arrive on thursday or friday. Check online and says my order is "in process"
So on monday around 12:00 I send a terse e-mail..where is my stuff. I hear nothing. I call them late afternoon. "I'm calling about my order" "Let me guess, the shin pads, yeah, I'm looking in the box for them right now"
"ummm will you take a different color?" WTF! You told me you had shipped them already. "yeah, no I didn't" Customer Service: Totally Lame service. Like down right rude. I was totally polite and they guy acted like he was doing me a favor. Besides that he just down right lied to me telling me they were to arrive on what was the next day when he hadn't even shipped them. to top it off, after he told me that he didn't get off his arse and ship them!!
Other Comments: what more can I say. Got my stuff from price point in three days..these guys, three weeks.
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