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Absolute Bikes
Absolute is one of the best shops I ever worked for. They do it right, whatever it is they are selling. The Assembly/repair dept is TOP NOTCH, and there is an abundance of parts. This is a great retail store. They are consistantly voted the best bike shop in town for their customer service, and community service. Selling high end XC stuff is their specialty, like Moots and Titus. They actually care about the work they do and double check all work leaving the repair stand. The busniess is run in an ethical mannor. They are always rotaing stock, getting new stuff and making it a nice retail space. If you are just looking to get trail info, they will hep you too. While I was working there, I met my current wife because she came back to the shop to thank the guys for reccommending a great trail (Rock Ridge)! If on the other hand you are just coming in to shoot the sheet, they might only talk to you for a few minutes, as they are generally BUSY and have stuff to do. Its not one of those store where they hire lots of extra help just to give people jobs. The people working there are professionals, and many are lifers (if you don't know what I mean, you need to spend more time in shops).To them, bikes are serious fun, and their livlihood. These are the people who run/own/work for Absolute. What does this mean to you? Its a no BS store that will take care of your needs and wants in a professional manner.
Shop Summary: Rad shop with a large selection of bikes of ALL kinds. Mountain, road, kiddy, old fart, any kind of bike you need, they probably have it. They also carry a wide selection of accessories as well, from downhill helmets to bike trailers, and anything in between.
Customer Service: Always greeted with a friendly "hello" when I walk through the door. The employees are nice and eager to help out and offer any assistance one might need. They know their stuff, weather it be mountain or road, and are very helpful. Great staff, I love that shop.
Other Comments: I will 100% be purchasing from Absolute in the future. I always feel comfortable in the shop, and the customer service is amazing. It is hard for me to give 5 flamers all the way across most of the time, but not today. This is my favorite bike shop.
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Shop Summary: I am the general manager of Absolute Bikes. To all who have posted here so far, thank you for the kind words and business!
I would like to make it known to anyone who posts or reads here that we do try to do the best possible job and be as friendly and helpful as possible to anyone who comes in our stores.
If you have any other less then optimal experience while shopping with us, or if you just have any other feedback that you think would be helpful, please feel free to contact me or Ken Lane (ken@absolutebikes.net), the owner. We will always do whatever we can to make sure you we address any of your concerns. Although we truly try our best, we recognize that miscommunications and mistakes can happen, but we are certain that we can always set things right if they do.
Thanks for the positive feedback!
Anthony Quintile
anthony@absolutebikes.net
928-779-5969
Customer Service: Best trained staff in Northern Arizona. Bike fitting for all bikes purchased through us. Extended warranties and financing available.
Other Comments: Best trained repair staff in Northern Arizona. Best bike, accessories and clothing selection in Northern AZ.
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Shop Summary: Great location, right at the most popular trailhead for mountain biking! Lots of parking. These guys really know their stuff as they've been in the business so long. They have lots of parts, accessories, and general stuff but they are a little light on clothing.
Customer Service: Excellent! Prompt in shop service, they call you when your special order is in or when your repairs are done. Very professional. If they don't have it in the shop they can always have something brought down from the main Flagstaff store in a day or so. Steve is also a great salesman, he can find the right bike for you, he seems to really enjoy it!
Other Comments: I have a mountain bike touring company in Sedona, Sedona MTB Adventures, and I use Absolute Bikes exclusively. They have three different levels of rental bikes from the basic to high end demo bikes. Whether my customers are beginners or experts short or tall they have the right bike for them.
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Shop Summary: Absolute Bikes in Sedona/Village of Oakcreek is amongst the most professionally run locations that I have had the pleasure to visit. I met the manager Steve of this store one afternoon when I was having some problems with my Mountain Bike. I have to tell you about Steve we ended up talking about Mountain Biking and the various manufacturers Absolute represented. Steve is so thorough taking time explain everything that I needed to know about selecting a bike, well to make a long story shorter we ended up purchasing three Specialized Mountain bikes from him. If you are in our area and need to rent a bike or if you need bike maintenance go see Steve at Absolute Bikes in the Sedona/Villeage of Oakcreek 928-284-1242... Thanks Steve
Customer Service: Absolutly the Best!
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