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Arizona Cyclist


Average Rating:    (3.5 of 5)

No. of Reviews: 4

Location 1
Arizona Cylist 5350 E. Broadway Blvd. #118 Tucson, Arizona 85711 520-745-8020

Location 2
Arizona Cyclist 4300 N Campbel Ave. Tucson AZ, 85716 520-615-7570

Latitude
32.221185
Longitude
-110.968103
City/County
Tucson
State/Territory/Province
AZ
Zip/Postal Code
85701
Country
US
Phone
520-745-8020
Shop Hours
9:00am to 5:00pm
Bike Shop Sells
Specialized Cannondale Niner Gary Fisher Pinarello Pegoretti Orbea Ellsworth Rocky Mountain
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Reviews 1 - 4 (4 Reviews Total)

Review Date
February 27, 2010

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a week

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Reviewed by: bigdrop46 ,  Cross Country Rider

Shop Summary:
Arizona Cyclist has two shops in Tucson. I dealt with the "Beer and Hot Dog" shop which deals with more mountain bikes than the other shop. We went in to look at a Fox Fork but wanted to talk possibility and a week later four of us had purchased Niner WFOs with Hammer- Schmidt and beyond. Ryan and his crew were amazing, in their knowledge, friendliness, personal touches on bike builds, open to any and all questions - researching things for us and getting parts in in record times - that I didn't think were possible.
5350 East Broadway Boulevard
Tucson, AZ 85711-3722
(520) 615-7570

Customer Service:
I've been to bike shops that are welcoming up to a point, but then want to be left alone. At Arizona Cyclist Broadway you can stand and watch the whole build if you like. Their welcome is sincere and total. The whole crew works together in a close, tight, cluttered space, but they do work and they do kick out a quality build. I watched quietly as they added parts then double checked the build, discussed best cable runs, found hard to find parts to finalize a complex set up and made us feel part of who they are throughout the whole process. It's not a big place, full of bikes and customers and stuff stuffed everywhere, but I will now call it MY bike shop home.

Other Comments:
I've experienced a lot of shops, done mechanic work myself, been blown off and told off at other places, but this shop is absolutely the best of the best. They don't act like know it alls. They learn what they don't know. They go over things with you by doing it to show you, not just telling you. This takes extra time on their part, but they offer it, you don't have to ask for it. I believe they would welcome you if you came in to just chat or put together a never done previously bike build. I will return here again and again and again.

The best part is that they just didn't say they could do it - they did do it!!!

If there was a perfect 10 to give, this shop would get it.



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Review Date
January 6, 2009

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a week

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Reviewed by: orangeonatoothpick ,  Cross Country Rider

Shop Summary:
I recently purchased my Niner from the guys at Arizona Cyclist. They all were very helpful, knowledgable, friendly and made me feel very comfortable about my purchase. I have no regrets about making Arizona Cyclist my local shop. There is a great vibe in this shop, not like any of the other shops around town. It is a great place to just come and hang out. I am always very welcomed here as it seems like everyone is that walks through the door.

Customer Service:
The Customer Service at Arizona Cyclist is like no other in town. Everyone is really friendly and makes shopping here a lot of fun. This shop as an amazing atmosphere made even better by the few guys who work there.

Other Comments:
I would strongly recomend this shop to anyone who needs anything from a high end Mt. Bike to an intry level road bike and every piece of gear and equipment in between. If there is something wrong with your bike, the shop here is phenomenal, if you need work done to your bike, these guys do an amazing job and have you back on two wheels in no time.

Support Your Local Bike Shop!



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Review Date
July 24, 2007

Overall Rating
 2 of 5

Customer Service Rating
 2 of 5

Technical Expertise Rating
 1 of 5

I visit this shop:
Been there once

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Reviewed by: MsDiana ,  Cross Country Rider

Shop Summary:
I was not impressed with this shop. They either have very little productknowledge, or are so eager to make a sale that they'll say anything. Iwent there to buy a Chris King headset. I asked the salesman,specifically, if the headset would work on a 2006 GT. He told me noproblem, only to find out later that my head tube was for an entirelydifferent sized headset, which Chris King doesn't even manufacture. Ifhe didn't know, he should have looked it up. I will not be doingbusiness there again.



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Review Date
July 24, 2007

Overall Rating
 2 of 5

Customer Service Rating
 3 of 5

Technical Expertise Rating
 2 of 5

I visit this shop:
Every few months

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Reviewed by: littleray ,  Cross Country Rider

Shop Summary:
This shop was off to a good start, but then started to dissapoint. After they gave one of my mates a really good deal on a Cannondale, I thought they might become my new LBS. But, when I tried to have them rebuild a Fox F100X Terralogic fork, things went south. After I went back three times that they told me they'd have the seals, they never did. When I was about to leave the fork with them, I was a bit put off to discover that the dude that was going to 'take care of it', didn't even know how a Terralogic fork works. He thought it was broken because of the automatic lock out.



I ended up taking the fork to ABE, they rebuilt it the same day.

Customer Service:
The shop does have enthusiastic customer service. That's a good thing and a bad thing. They can be so eager to make the deal, that they promise things they can't deliver. It just causes frustration.



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Reviews 1 - 4 (4 Reviews Total)