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Bicycle Ranch


Average Rating:    (3.5 of 5)

No. of Reviews: 8

Bicycle Ranch is dedicated to promoting the sport of cycling and providing complete customer satisfaction thru access to quality products, unparalleled service, expert advice, and a unique shopping experience. We pride ourselves on the product lines we carry. We have chosen only the best from outstanding companies such as Trek, Gary Fisher, Klein, Seven, Cannondale, Kuota, and Serotta bikes. We have a vast range of components and accessories from Campagnolo, Shimano, Chris King, Sidi, Pearl Izumi, Night Rider, Polar, Nike, USE, Mavic and Speedplay, to name just a few.
Latitude
33.629664
Longitude
-111.883543
Address
15454 N. Frank Lloyd Wright
City/County
Scottsdale
State/Territory/Province
AZ
Zip/Postal Code
85260
Country
US
Phone
480-614-8300
Shop Hours
Mon-Fri: 10-7; Sat: 10-6; Sun: 12-5
Web Address
Bike Shop Sells
Cannondale, Gary Fisher,Trek
Information Added By
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Reviews 1 - 5 (8 Reviews Total) View All | Next 5

Review Date
August 25, 2013

Overall Rating
 3 of 5

Customer Service Rating
 3 of 5

Technical Expertise Rating
 3 of 5

I visit this shop:
Every few months

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Reviewed by: Alexenduro ,  Downhiller

Shop Summary:
I've had very mixed visits with this shop. Sometimes the guys over there are very nice and are willing to talk to you. Other times you'll go in there and they'll completely ignore you and are rude. Their selection isn't very special if you're a mountain biker like myself and they don't carry many of the top tier Treks any more.

Customer Service:
Again it's a hit or miss. Sometimes they're great guys and most of the time they won't ask you a single question.



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Review Date
April 13, 2012

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Been there once

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Reviewed by: ojelijb ,  Weekend Warrior

Shop Summary:
nice

Customer Service:
great! i got in to look at tires and bought a maxxis ikon. i told the guy i brought in my rear wheel that i was trying to get the cassette off. the sales guy said they'd remove it for free, so we go to the repair area, the old guy mechanic takes his cassette removal tool and huge ass wrench and takes off my cassette with a smile. i told him i tried it at home but i guess i didnt have enough leverage, he was nice about it and didnt act condescending or anything. great shop, service, and experience would go there again especially for service. The tire was priced a bit on the high side, but what the heck the service was great and people were friendly. There was even a lady who brought in a bike she bought online for them to assemble, and the mechanics were professional and nice and there was no issue even if the bike wasn't bought there, no negative vibes at all! awesome shop!

oh and i left my skewers there, and called them a day later the guy left a post-it on the skewers with my name so i could pick it up even if he wasnt there when i came over a couple days later. really cool!



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Review Date
April 6, 2012

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a month

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Reviewed by: ltk1144 ,  Cross Country Rider

Shop Summary:
Ehh ive been there 3 times. I bought my Trek Mamba there and I like the shop size overall. They carry some good brands trek and cannondale. They have a good selection of shoes, tires , components etc. Its not exactly my lbs I just went there cause they had my size Mamba and probably wont return unless I have problems with it directly.

Customer Service:
I was having some problems with the drivetrain on the Mamba so I took it in and the guy just adjusted the derailleurs. Problem continued so I got a better description of it and a second opinion and took it back in now knowing that the problem was the tensioner spring in the rear derailleur. The guy there just replaced it with the new shimano deore shadow and adjusted it too. Pretty good.

Other Comments:
Nada



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Review Date
September 27, 2009

Overall Rating
 2 of 5

Customer Service Rating
 1 of 5

Technical Expertise Rating
 4 of 5

I visit this shop:
Been there once

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Reviewed by: YetiManAZ ,  Weekend Warrior

Shop Summary:
I liked it when it was Trailhead. Now this shop would only in my opinion cater to an "elitest" style rider or customer. I won't go back again. I was in the shop for about 10 minutes before they could break away from their conversation to ask if I needed anything. Too slick for me. I've been in those shops before, and was a part of that scene- never felt comfortable there- never will.

Customer Service:
Poor unless you are from the same elite planet.

Other Comments:
There are many many better shops than this. Even a crappy one would be better.



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Review Date
July 14, 2009

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a week

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Reviewed by: robertmurtaugh2 ,  Racer

Shop Summary:
Great shop comes complete with a great staff plenty of space and selections including them supporting radicalb*stard.com desert challenge october 17th event......and get all your radicalb*stard gear at supporting bike shops.....

Customer Service:
great

Other Comments:
thanks for supporting radicalb*stard.com contact me at robertmurtaugh@radicalb*stard.com



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Reviews 1 - 5 (8 Reviews Total) View All | Next 5