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Oro Valley Bicycle


Average Rating:    (3.67 of 5)

No. of Reviews: 12

Oro Valley Bicycle is a family-owned business first opening our doors in June of 2001. Our staff has over 100 years of experience working with and serving customers in the bicycling industry.
Latitude
32.442643
Longitude
-110.933979
Address
12985 North Oracle Road
City/County
Oro Valley
State/Territory/Province
AZ
Zip/Postal Code
85739
Country
US
Phone
520-825-2751
Shop Hours
Mon-Fri 9-6p; Sat 9-5p; Sun 11-4p
Web Address
Bike Shop Sells
Ellsworth,Gary Fisher,Giant,Specialized,Trek,Lemond
Information Added By
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Reviews 1 - 5 (12 Reviews Total) View All | Next 5

Review Date
June 22, 2017

Overall Rating
 4 of 5

Customer Service Rating
 4 of 5

Technical Expertise Rating
 4 of 5

I visit this shop:
Been there once

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Reviewed by: AZRickD ,  Weekend Warrior

Shop Summary:
Bright and clean. Lots of accessories.

Customer Service:
I bought a high-end Specialized hard tail there. I have only been there once because I am up in NW Phoenix, now.

Great price. They were very helpful tailoring the bike for me both in component swaps and fitting.

Good, responsive service after the sale (by phone and email).



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Review Date
July 31, 2014

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Every few months

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Reviewed by: Bob Joy ,  Weekend Warrior

Shop Summary:
It is closed (empty).



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Review Date
April 10, 2013

Overall Rating
 1 of 5

Customer Service Rating
 1 of 5

Technical Expertise Rating
 3 of 5

I visit this shop:
Once a year

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Reviewed by: rustywin ,  Cross Country Rider

Customer Service:
I needed a new tire for my bike and tried my luck at the location near Ina and Shannon. I was assisted by a middle aged gentlemen who was extremely rude and degrading. I will never return.



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Review Date
November 10, 2012

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Been there once

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Reviewed by: Rick Churchill ,  Cross Country Rider

Shop Summary:
The most responsive crew in a bike shop that I have visited.

The mechanic figured out the problem quickly and dealt with it so I could be on the road again with no hassles.

Customer Service:
Excellent!



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Review Date
July 14, 2011

Overall Rating
 2 of 5

Customer Service Rating
 1 of 5

Technical Expertise Rating
 3 of 5

I visit this shop:
Once a month

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Reviewed by: Eric ,  Cross Country Rider

Shop Summary:
This shop mainly carries entry to mid level XC/light trail bikes as far as the MTB selection goes.

Customer Service:
Head mechanic at the shop on Shannon and Ina is the most unfriendly person I've met at any bike shop, ever.

Other Comments:
Had a bike built and the only words the mechanic said to me was something like, "Here you go" when he was handing me my invoice. After one ride my headset started creaking like mad.

Don't waste your time here, go to JJs Bike Shop. Chill guys who can shred too.



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Reviews 1 - 5 (12 Reviews Total) View All | Next 5