Review Date
January 14, 2010

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 4 of 5

I visit this shop:
Once a week

Reviewed by: tlclee ,  Cross Country Rider

Shop Summary:
Great selection of Santa Cruz and Specialized bikes. The only thing lacking is maintenance items like brake cables hose, valves, etc. Everything else is good.

Customer Service:
The best bike shop I have visited so far. 1st visit was to drop off my Blur LT to rebuild my Fox Talas. Ended up having to send back to Fox for a full rebuild but Fox took about 2 weeks to complete. The tech apologized on Fox behalves and offered to do some of the add on services for free. Where you going to find that?

I went there today to get some sealant and Steve was nice enough to offer to pump up the tire. The beads didn't catch and he and another guy spent at least 30mins trying. Finally I asked them to use a tube to sit the beads first and the tire finally pumped up. All in all, it took about 30-40mins. No charge except for sealant + an apology on how long it took.

After all these, they have my business for a long time for sure. I live 20+ miles away and will not hesitate to drive there for the smallest purchase. Must support the LBC with good service.

Look for Donny and Steve....awesome guys.

Review Date
November 24, 2009

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a month

Reviewed by: bigpete61 ,  Weekend Warrior

Shop Summary:
Let me start by saying this review is way overdue. I have been a customer of Calmar Bikes for the last 8 years. This shop is the best in the area by far. Basically if you want good service, mechanics who know their stuff, and variety in products this is the place.

Customer Service:
The guys at Calmar have always gone out of their way to make sure that my bike needs are met. Patience seems to be the motto at Calmar. I have now gone trough 2 frame warranty claims with Calmar and they got things taken care of quickly and kept me updated. The best part was that they delt with my calls instead of telling me we'll call you when we have time.
In addition I don't feel like I'm getting ripped off when I go in the shop.

Other Comments:
Bottom line if you want a shop that is dependable and will take care of business go see the crew at Calmar.

Review Date
March 19, 2009

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Every few months

Reviewed by: MondoRides ,  Cross Country Rider

Shop Summary:
Good shop and great guys (and girl). They are pretty close to my office so I popped in one day with some finicky shifting problems on my Blur after a morning ride and the mechanic dropped what he was doing to have me demo the problem for him out on the back lot. Got me all dialed in and charged me a grand total of $5! I've also come in from time with a few small parts special orders, questions and other minor problems and they are always equally helpful. Thanks guys - you rock!

Review Date
February 22, 2009

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a month

Reviewed by: ryankenlar ,  Cross Country Rider

Shop Summary:
This shop is the best! They have everything from the low end to the high with a great selection and experienced staff. If you cant find it here you probably dont need it.

Customer Service:
They are great. Nice guys with an easy going atmosphere, you wont be intimidated asking questions and do not feel pressured to get the expensive stuff. They actually ask you the questions and give you several answers depending on your riding style and scenarios.

Other Comments:
I came in after looking online and going to other shops (trailhead) and was greeted with a smile and lots of attention. They helped me pick my dream bike and I seriously cant wait to go back and buy more stuff (clothing) from this shop. I am an avid and very experienced mountain biker with lots of knowledge myself (Im also a sales person) and can tell you with the upmost honestly, you will not be disappointed buying your bike or anything else from here.

Review Date
February 5, 2009

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a week

Reviewed by: jdubsl2 ,  Weekend Warrior

Shop Summary:
I have gone in to Calmar so many times with a broken bike that I am often greeted with 'What'd you break this time?' (Hollister). I've brought in a snapped Stumpjumper frame... an on-the-trail Trek Remedy singlespeed conversion... a piece of isht Rock Shox Lyrik 2-Step... a broken this and a broken that.

The boys at Calmar always get me back on the trail as soon as they are able at reasonable prices and have always done quality work on my bikes. They have worked with Specialized, Trek and SRAM/RockShox on my behalf to take care of major problems using their 'bike shop muscle' that I as the lowly consumer do not have to get things that would have otherwise come out of my pocket fixed for free.

Simply put: they rock! Thanks guys!