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Cycle Sports


Average Rating:    (5 of 5)

No. of Reviews: 2

Cycle Sports has been bringing high quality bicycles, apparel, components, accessories and service to Oakland and the greater San Francisco Bay Area since 1991. Our highly experienced and professional staff will make you feel welcome at our shop and see to your specific needs, whether you're new to cycling or have lost count of how many years you've been riding.
Latitude
37.814887
Longitude
-122.245643
Address
3530 Grand Avenue
City/County
Oakland
State/Territory/Province
CA
Zip/Postal Code
94610
Country
US
Phone
(510) 444-7900
Shop Hours
Mon-Fri: 11-7; Sat: 10-6; Sun: 11-5
Web Address
Bike Shop Sells
Santa Cruz, Ellsworth, Trek, Cannondale, Ritchey, Surly
Information Added By
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Reviews 1 - 2 (2 Reviews Total)

Review Date
October 27, 2009

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a month

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Reviewed by: gravity2check ,  Weekend Warrior

Shop Summary:
The shop carries high end mountain and road bikes like Parlee, Santa Cruz, Trek, Serotta, Bianchi, and etc. The bike shop is decent in size with good selection of floor stock bikes and gears. Shop also has a custom fit studio. Shop is not crowded and street parking are available most of the time. Shop has a cozy friendly feel with excellent staff.

Customer Service:
Customer Service is great, very helpful staff. Always willing to answer your questions even if you dont intend to purchase or use any of their services. Friendly staff, easily approachable, never leaves you unsatisfied with your questions. What more can a customer ask for? Coffee and tea, cold beer? Maybe a free massage. Well, when you find a bike shop giving a free massage, let me know. Give this shop 5 stars..



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Review Date
October 22, 2008

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a month

Visitors rate this review
5.00 of 5, 1.00 votes

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Reviewed by: older and slower ,  Cross Country Rider

Shop Summary:


I've had two bikes serviced here since my original question, here /http://forums.mtbr.com/showthread.php?t=444449: A total of three visits. On each time, the spent the time necessary to understand my concerns, diagnose and estimate. On each occasion, the bike was done before they promised and at or below the estimate. I'm happy with the service, the work, the schedule and the price.



Comments
older and slower (04/01/2009)
[QUOTE=older and slower]It was a tough day for mechanicals. I lost my Blur to a busted shock anchor, and the B group had at least one broken chain. Still, lots and lots of fun. Come next time if you didn't come today.[/QUOTE]

Me again, to highly compliment John M and Cyclesports. My Blur was out of action due to the busted shock anchor. Santa Cruz had some trouble sending the right parts, but finally managed to get them to the shop. John got all the work done the day the parts finally arrived, and I was back riding today. What I really appreciated was that John was on the phone to me each time he called Santa Cruz, so I was fully informed and aware of what was going on. Plus, he's just a nice guy. And, he got SC to comp the parts AND a bearing kit (and I'm not the original owner). My bike is tight, running, and dreaded Blur creak is no more. Thumbs up to the crew at Cyclesport and to John M.

PS, I've got no affiliation with the shop except as a happy customer.
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Reviews 1 - 2 (2 Reviews Total)