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Elevation Bike Co.

Average Rating:    (5 of 5)

No. of Reviews: 1

San Francisco
Zip/Postal Code
Web Address
Bike Shop Sells
Intense,Rocky Mountain,
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Reviews 1 - 1 (1 Reviews Total)

Review Date
July 12, 2014

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a week

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Reviewed by: skyno ,  Weekend Warrior

Shop Summary:
They specialize solely in MTB & cyclocross - no road and deal Rocky Mountain and Intense and some other cyclocross brands I forget since I know nothing about it. Charlie is a specialist in AM / FR / DH - so nice to get the advice of somebody who rides that style instead of some hipster who rides a fixie with no brakes trying to tell you about adjusting a rear shock. As a bonus, they have an affectionate shop dog Fidel who is super chill.

Customer Service:
Excellent service! So far they have helped me with several things and they have not tried to sell my a thing - in fact, they were recommending against some expensive parts that I was considering having them order for me and recommended a less expensive alternative - that was a first! They have also done several things for me and refused to charge me even though I was expecting to pay - another first! Two of the times I have been there, I have been offered a beer (a real beer - no watered-down rubbish) and just hung out and talked bikes, trails and whatever else. It is so refreshing to deal with nice, personable people who want to be there and take pride in their work - zero attitude and zero condescension - just 2 cool guys with great senses of humor.

Other Comments:
By far the best LBS around!

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Reviews 1 - 1 (1 Reviews Total)