Review Date
December 12, 2010

Overall Rating
 4 of 5

Customer Service Rating
 4 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a month

Reviewed by: marc66thomas ,  Cross Country Rider

Shop Summary:
High end rides and hand picked brands. Pivot, Scott, Jamis, Morewood web site says Titus - but non on hand when I went in last.

Bike service and repair is the what draws people over and over. Nir was a HD racer and has no fear ( but has kids now ) and choose to be a good family man. The shop guys are on a few night rides regularly that experience makes them thorough careful mechanics that are a cut above the rest.

Customer Service:
Bussy shop with good turn around on bike repairs (while you wait) on the easy stuff. That while you wait is tough if you're third in line. Great mechanics are hard to find.

Other Comments:
Nir has first hand experience on race ready rides. Lots of carbon bits bolts and tested equipment. Demo bikes and rental for some models. I'm Going to trying an XL 29er
http://www.facebook.com/home.php?ref=home#!/pages/Bike-Improve/175160966858

Review Date
October 25, 2007

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a month

Reviewed by: mtb888 ,  Cross Country Rider

Shop Summary:
Nir has saved my bike so many times in the past few months by performing last minute tweaks before weekend ride or before leaving the country or before a weekend ride. Both his "bike-improving" and his customer service are beyond 5/5 and more like 10/5. He has done general maintenance, breeding disk brakes, reat/front shock adjustment, break squeek buster, new bike built consult, etc. I have 100% trust in his skills and knowledge and am very very picky in who touches my bike. Highly recommended. You will not get this kind of service anywhere else.

Review Date
June 14, 2007

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Every few months

Reviewed by: trojaninsomniac ,  Cross Country Rider

Shop Summary:
Nir is the best wrench I've ever used in the LA area. He came over to pick up my bike for some work on the drivetrain and it was back in my hands in less than 24 hours. Not only was he prompt, but he also does absolutely excellent job at a very reasonable price. His knowledge and skills are second to none!

Other Comments:
I'd highly recommend Nir to anybody with bike issues or in need of a thorough tuneup. He always makes it a point that his customers know what was wrong and what he did to correct it. Just as importantly, he's a passionate rider and a super guy.

Review Date
May 12, 2007

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Every few months

Reviewed by: Coby ,  Downhiller

Customer Service:
If you are in the LA area look no longer. Nir provides the most professional and personal service you can get. From the very first moment you feel his enthusiasm to the sport. Some people are lucky to combine business with pleasure, Nir is definitely one of them. If you like to listen, he will explain to you everything you need to know about the problem and the fix. if not, be sure Nir will fix whatever you throw on him. Prices are very reasonable as well.

Other Comments:
Bike improve gives VIP service for everyone.

Review Date
April 12, 2007

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Been there once

Reviewed by: bus operator ,  Cross Country Rider

Shop Summary:
Nir provides a traditional approach to the bike business. He'll come to you. He's very professional and knowledgable. Call him and describe the situation and he'll give you an answer.

Customer Service:
Top Notch! Exceptional! First Rate! I was very pleased.

Other Comments:
I will be riding a bike to my new job because public transit does not run to the area I have to travel to in the early morning hours. I explained this to Nir and showed him my brothers seldom used, sitting on two flats, covered with dust mountain bike.

Nir fixed it right up. Not just to ride casually but to make regular trips of 12 to 15 miles per day, five days per week. He gave me detailed instructions on the care and upkeep of the bike due to its heavy impending use.

His price was eminantly fair, and his information and skills are superior to anything I've ever been exposed to in the realm of bikes, and I am 45 years old.