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Big Ring Cyclery


Average Rating:    (4.07 of 5)

No. of Reviews: 14

At BRC Bike Shop we feel our experience, dedication, passion, and knowledge of bike equipment, fit, and service, is what drives us to do our best. From road bikes to mountain bikes, shifters to wheels, shoes to helmets, we’ll get you rolling.
Latitude
32.771164
Longitude
-117.008064
Address
8801 La Mesa Blvd
City/County
La Mesa
State/Territory/Province
CA
Zip/Postal Code
91942
Country
USA
Directions
Intersection of Jackson Dr & La Mesa Blvd (next to 31 Flavors)
Phone
(619) 463-2453
Shop Hours
Mon-Fri: 10-6; Sat: 10-5; Sun: Closed
Web Address
Bike Shop Sells
Banshee, Chromag Bikes, Devinci, Evil, Knolly, Morewood, Seven MTB, Turner
Information Added By
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Reviews 1 - 5 (14 Reviews Total) View All | Next 5

Review Date
August 27, 2013

Overall Rating
 2 of 5

Customer Service Rating
 1 of 5

Technical Expertise Rating
 4 of 5

I visit this shop:
Every few months

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Reviewed by: JLincone ,  Weekend Warrior

Shop Summary:
if you do not have a high end ride; do not bother going to this shop.

Dave does not openly reveal his high standards of customer selection.

Little Dave is a very, very polite guy-and also quite elitist.

Customer Service:
My bike sat in Dave's shop for months. My bike needed a commonly available part replaced, & I ended up taking it elsewhere.

No explanation from Dave.
No comment, and no excuses offered. He just didn't do the job he said he would. My bike was PARKED IN HIS SHOP, & IGNORED




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Review Date
March 24, 2012

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a month

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Reviewed by: Allrotor13b ,  Downhiller

Shop Summary:
Joe Herriges is super knowledgeable about bikes.
You can talk about anything on two pedal-powered wheels and he will have a bank of information. Amazing, really. Downhill to road, this guy knows his stuff. What is more, he is passionate about the sport. Even though the shop is definitely a high-end boutique, he is cool with anyone who loves to ride. Very friendly service.

Customer Service:
This is what you really expect from a bike shop owner - knowledge and excitement about bikes. i have witnessed cordiality and congeniality with customers here and it has restored my hope in LBSs. i have not had a rapport with a bike mechanic in years and Joe's attitude has me wanting to spend a little more to support my LBS rather than sourcing all of my parts online. Even what i bought elsewhere, he is super-helpful in installation/troubleshooting/tuning/repair and has loaned me tools and offered the use of his shop for what is impractical for me to do at home.

Other Comments:
If you live in the East County of San Diego, this should be your #1 stop



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Review Date
July 17, 2011

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a month

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Reviewed by: mtbcrumpt ,  Racer

Shop Summary:
BRC has mtb,road and servise

Customer Service:
BRC bike shop-I stopped by to buy a tube and I talked to the mechanic about some good trails, wrote down a trail map for me. super knowledgeable about bikes and set up - very happy wish I could have bought more than a tube! I will be back to buy more from these guys

Other Comments:
There were 3 babies in there too:)



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Review Date
July 13, 2011

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a month

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Reviewed by: velophil1 ,  Cross Country Rider

Shop Summary:
BRC bike shop seems to have a custom shop niche, bikes from Turner,Knolly,Seven ect.

Customer Service:
They tuned my fox shox on bike so good that I felt like I was gliding over the trail!!!

Other Comments:
Good guys, always polite, no attitude



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Review Date
May 29, 2011

Overall Rating
 1 of 5

Customer Service Rating
 1 of 5

Technical Expertise Rating
 2 of 5

I visit this shop:
Been there once

Visitors rate this review
5.00 of 5, 1.00 votes

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Reviewed by: Robtheslob ,  Cross Country Rider

Shop Summary:
I wanted to check this place out, being so near to my house, so I went there on a Saturday, and the only ones there were a young guy named Dave who was behind the counter, and a mechanic in the back of this small shop. I asked Dave if they had any bikes for sale and he acted as if I were bothering him, and then just ignored me,I wasn't even in there a couple of minutes when a guy walks thru the door with a new $2000 dollar looking bike, it looked titanium, no paint just very polished and shiny, suddenly little Dave jumped out from behind the counter and scurried over to this guy, lead him back to the mechanic and started kissing the guy's butt, totally! I walked out of there shaking my head, vowing to never to step foot in there again. This was in '2009 and maybe things have hopefully changed.

Customer Service:
From what I experienced it sucked! Little Dave should be more careful towards potential customers, just because people don't look like it doesn't mean they don't have the cash.

Other Comments:
I noticed they have very little inventory/bikes for sale, just a lot of customers high end bikes. There is however a Performance bike store directly across the street and they have always been great!



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Reviews 1 - 5 (14 Reviews Total) View All | Next 5