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Chainwheel Drive


Average Rating:    (2.25 of 5)

No. of Reviews: 4

In business since 1972, Chainwheel Drive has 2 locations serving the Tampa Bay area. One in Clearwater, the other in Palm Harbor. Both full service shops which fit the needs of all types of riders.
Address
1770 Drew St.
City/County
Clearwater
State/Territory/Province
Fl
Zip/Postal Code
33755
Country
USA
Phone
727-441-2444
Shop Hours
M-F 10-7, Sat 10-5, Sun Closed
Web Address
Bike Shop Sells
Cannondale,Haro,Specialized,Trek,Lemond,other
Information Added By
Jen Turner
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Reviews 1 - 4 (4 Reviews Total)

Review Date
May 3, 2010

Overall Rating
 2 of 5

Customer Service Rating
 2 of 5

Technical Expertise Rating
 3 of 5

I visit this shop:
Once a month

Visitors rate this review
1.00 of 5, 1.00 votes

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Reviewed by: steelsingle ,  Weekend Warrior

Shop Summary:
Chainwheel Drive is mostly a road bike store/service shop. While their selection of road bikes seems large they carry very few brands of mtbs, and the ones they do carry are grossly overpriced. The service department is lacking as well, I brought in a new rs pike 454 shock to be installed on a new frame and they somehow managed to cut the steer tube to short even though I showed them exactly where to cut. They did repair the mistake at no charge of course but set me back a week i could have been riding my new bike. Like their bikes, parts and service are overpriced.
They are also in no rush to actually do any work it seems, telling customers that services will be complete in days if we can get around to it. (WTF right)

Customer Service:
Overall the sales staff understand the meaning of customer service, unlike the service department. They are like vultures and if you walk around the store though "is their anything I can help you find?" over and over.

Other Comments:
If your a roadie I imagine you will love this place, if your a mountain biker go somewhere else like the energy conservatory in Dunedin, or do your own bike work and save your self the money and time of having them 3 stoog your bike.

P.s Do everything in your power to keep the bald mechanic away from your whip, if you like your whip.



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Review Date
April 27, 2008

Overall Rating
 1 of 5

Customer Service Rating
 1 of 5

Technical Expertise Rating
 1 of 5

I visit this shop:
Once a year

Visitors rate this review
5.00 of 5, 1.00 votes

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Reviewed by: Tony Woods ,  Weekend Warrior

Shop Summary:
Nice enough shop. Seemed well stocked.

Customer Service:
I have visited this establishment 3 times during the past 5 years. In all cases they proved to be absolutely the rudest, most condescending, obnoxious little know-it-alls that we've ever encountered in any type of business..EVER! They throw what little knowledge they might possess around as if it was gospel from the very lips of the bicycle gods. Ridiculous & childish. The owner/Mgr. apparently has such a slim employee pool to pull from that he's forced to hire those who are unable to spell customer service, let alone perform it. Save the aggravation. Go elsewhere.



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Review Date
February 7, 2007

Overall Rating
 4 of 5

Customer Service Rating
 4 of 5

Technical Expertise Rating
 4 of 5

I visit this shop:
Once a week

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Reviewed by: rabbitrider ,  Cross Country Rider

Shop Summary:
Overall good selection for cross-country. Many sizes in full suspension for small people like me! All types of clothing, camelbak stuff, tires.

Customer Service:
There are a couple of mountain bikers that work there now and they know their stuff. While I was in there a guy was selling a Demo 9! They let me check it out...heavy! Definetly not my type of ride but cool to get to check one out in person. The sales guys were not pushy at all. I went in said I wasn't buying and they still spent time answering questions, letting me test ride bikes. I like going in there.



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Review Date
December 17, 2006

Overall Rating
 2 of 5

Customer Service Rating
 1 of 5

Technical Expertise Rating
 2 of 5

I visit this shop:
Every few months

Visitors rate this review
3.00 of 5, 3.00 votes

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Reviewed by: bansheerider15 ,  Downhiller

Shop Summary:
Honestly speaking i tihnk this is one of the worst shops in the area as far as anything mountain bike and service. The shop it self is very clean and tidey. There is mainly cross country, road, and cruisers, aswell as tandems. They have one sx trail at their clearwater shop and nothind for freeride or downhill at their other one in palm harbor. The sales men are knowledgable to a certain extent. They can be helpful at times but in the end they just try to sell you the next, more expensive and un neccesary model. Ive seen some women come in looking for a simple cruiser and they sell them a 2,000 dollar cross country bike. In my oppinion its rediculous

Customer Service:
The service is horrible from what i've experienced. The prices are outrageous for a tune-up and the floor salesmen could barely help me out. They just tried to get me to buy the next best model of whatever I looked at. I asked one of the mechanics if they had the park headset cup remover for 1.5 headtubes and the mechanic replied word for word "We usually just take a long screwdriver and hit it out". I dont know about other people but ide rather not have a screwdriver beating around on my turners headtube! Im not trying to bash this shop in anyway but from my experiences the shop is geared more for roadies and your average joe. I also called the shop in palm harbor to get see if they had an 8-spline bb tool adn they said yes we have one in stock. I went to the shop. Not only did i have to wait for 30 minutes to be asked what i needed but they didnt even have the tool!



Comments
adman_1 (01/27/2007)
Downhill in Florida?
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Reviews 1 - 4 (4 Reviews Total)