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David's World Cycles


Average Rating:    (3.5 of 5)

No. of Reviews: 2

Latitude
28.651474
Longitude
-81.328248
City/County
Casselberry
State/Territory/Province
FL
Zip/Postal Code
32707
Country
US
Web Address
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Reviews 1 - 2 (2 Reviews Total)

Review Date
June 23, 2011

Overall Rating
 2 of 5

Customer Service Rating
 2 of 5

Technical Expertise Rating
 2 of 5

I visit this shop:
Once a month

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Reviewed by: carmen ,  Cross Country Rider

Shop Summary:
Brought in a wheel for axle replacement, they LOST the quick release skewer! substituted a far lesser one. WTF??!!



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Review Date
October 19, 2008

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a week

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Reviewed by: zonian1903 ,  Weekend Warrior

Shop Summary:
Trek dealer for Central Florida, they have several branches from Orlando to Tampa.

Customer Service:
The Casselberry branch of this bike store is staffed with some very helpful folks, who are very patient and helpful. Edgardo, the store manager I believe, took a personal interest in my purchase, which involved him personally taking care of not only some special orders but ALSO assembling and then disassembling the bikes to ship overseas himself. You just don't find that kind of care and interest in service in almost any store (let alone a bike shop) anymore. When the bikes arrived they survived unscathed because of the excellent job in packing. It was very nice that they promised an short ETA for the bikes to be picked up at the store and delivered on said ETA. These gents are top notch! They've earned first pick on my bike related purchases in the future.



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Reviews 1 - 2 (2 Reviews Total)