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Mikes Bike Shop


Average Rating:    (3.33 of 5)

No. of Reviews: 3

Near Deer Grove
Address
155 N Northwest Hwy
City/County
Palatine
State/Territory/Province
IL
Zip/Postal Code
60067
Country
USA
Phone
847-358-0948
Bike Shop Sells
Cannondale,Rocky Mountain,Specialized,Cervelo,Felt,Lemond
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Reviews 1 - 3 (3 Reviews Total)

Review Date
May 8, 2012

Overall Rating
 3 of 5

Customer Service Rating
 1 of 5

Technical Expertise Rating
 3 of 5

I visit this shop:
Every few months

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Reviewed by: waxcoupe ,  Downhiller

Shop Summary:
The shop is nice lots of parts on hand and lots of nice bikes!

Customer Service:
Horrible service so far, take forever to do basic maint....



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Review Date
April 23, 2009

Overall Rating
 2 of 5

Customer Service Rating
 1 of 5

Technical Expertise Rating
 3 of 5

I visit this shop:
Every few months

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Reviewed by: Joe the cyclist ,  Racer

Shop Summary:
Big selection on bikes

Customer Service:
It depends sometimes you can't even beg for help.

Other Comments:
the 5 year service plan is joke don't be stupid and buy it. If I could doit all over again I would of bought my bike somewhere else. There is way better customer service after the sale at other shops.



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Review Date
August 12, 2007

Overall Rating
 5 of 5

Customer Service Rating
 4 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a week

Visitors rate this review
1.00 of 5, 1.00 votes

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Reviewed by: jddjirikian ,  Weekend Warrior

Shop Summary:
This shop is great. They stock Rocky Mountain, Cannondale, Fisher and Raleigh for mtn. bikes, and Cannondale, Bianchi and other names for road bikes. They have a BMX section as well.

The store is clean and well staffed. If you want a bike this is, in my opinion, the place to shop in the NW suburbs of Chicago.

Customer Service:
The customer service is professional and prompt. Wayne and crew will go out of their way to accommodate you if they can.

The real magic happens in the repair area however. Two of the best mechanics I have met work back there, Norm and Dan.

Norm knows bikes from the inside out and can answer almost any question you may have about a bike.



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Reviews 1 - 3 (3 Reviews Total)