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North Central Cyclery


Average Rating:    (5 of 5)

No. of Reviews: 2

Latitude
41.9291973
Longitude
-88.7490844
City/County
DeKalb
State/Territory/Province
IL
Zip/Postal Code
60115
Country
US
Phone
815.758.2403
Web Address
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Reviews 1 - 2 (2 Reviews Total)

Review Date
August 13, 2010

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a month

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Reviewed by: lawfarm ,  Weekend Warrior

Shop Summary:
In picking a bike shop, I want knowledgeable bike enthusiasts who will take the time to talk to me, and who will give me a fair price without making me beg. Tobie and the guys out at North Central Cyclery do just that. They're not just riders, they're enthusiasts. They'll work on any bikes, but have a nice selection (Surly, Salsa, Trek, GF, etc.) Truly standout.

Customer Service:
Their prices are more than fair, and they're quick and efficient with repairs. They'll be honest with you (even if it sometimes isn't what you want to hear), but they have your best interests at heart. They go above and beyond on special orders (and on regular purchases).

Other Comments:
Stop by and look at what they stock. It's a who's who of the best bike equipment around. Their judgment in product recommendations should tell you everything you need to know. They're great! Can't say enough good things.



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Review Date
April 17, 2010

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Been there once

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Reviewed by: 09lance22 ,  Cross Country Rider

Shop Summary:
Easy to spot the shop coming in from the East. When taking the first couple of steps into the shop, I was overwhelmed at how much space North Central Cyclery had compared to the other ten shops that I have been into throughout the IL area. I was able to mover around in the shop and did not feel like I was going to knock all the bikes down if I lifted my arms up! Shop was very clean, had some cool cycling things that the shop had made to decorate. Everyone working the day I visited was not only friend to me, but other people as they came in (did not jump right on top of you: knew how to let you browser)!

Customer Service:
Had a list of question already made out before I walked into their shop, and was able to get them all answered. Without getting the loop around stuff- their personal was able to give me what I was looking to hear and if I did not understand the shop they were able to break it down or go get what they were trying to explain in word. Another thing that I like, was they did not have a problem with me asking them about my ideals of cycling question, where as other shops have just looked down on that when I have done that. I have been to many shops, but this shop is not just selling you a bike, they really care about their customers: not just there for the $$$$$. None of the bike shops that I have been too would have walked outside with me to take a picture for me, but North Central did!!!

Other Comments:
If I lived closer to Dekalb, IL this shop would be my primary shop hands down. Ever in their area and have some question on some cycling topics, stop into their shop: they will have you covered!!



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Reviews 1 - 2 (2 Reviews Total)