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Richards Bicycles a.k.a RBikes.com


Average Rating:    (4.94 of 5)

No. of Reviews: 51

Richard's bike Shop is a family owned and operated bike shop established in 1910. We are one of the oldest and largest bike dealers in the Midwest for mountain bikes, road bikes, BMX bikes and more. Our highly qualified staff has over a hundred combined years of experience and is available to help you find a bike that’s right for you.

We are very competitively priced and strive for excellence in service. We offer a huge selection of quality bike products such as Ellsworth, Santa Cruz, Trek, Ventana, Foes, Yeti, Moots, Dean, Maverick, Banshee, Surley, Schwinn, Gary Fisher, Chris King, Hadley, Mavic, Stan's NoTubes, Fox Racing, Manitou, Marzocchi, Rock Shox, Avid, SRAM, Shimano and much more. Buy your frame and build kit all in one spot and get free assembly on any bike we sell. We also price match any advertised price.

At Richards Bicycles our goal is 100% customer satisfaction guaranteed.
Latitude
41.674418
Longitude
-87.796236
Address
11933 South Harlem Avenue
City/County
Palos Heights
State/Territory/Province
IL
Zip/Postal Code
60463
Country
USA
Directions
Phone
(708) 448-8260
Shop Hours
Internet Hours: M-F 10-5, Store Hours
Web Address
Bike Shop Sells
Ellsworth,Gary Fisher,GT,Haro,Intense,Iron Horse,Jamis,Mongoose,Santa Cruz,Schwinn,Titus,Trek,Turner,Fuji,Lemond,Litespeed,other
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Reviews 1 - 5 (51 Reviews Total) View All | Next 5

Review Date
February 25, 2014

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Every few months

Rate this review?

Reviewed by: deszedol ,  Weekend Warrior

Shop Summary:
i've bought there my first 'real' bicycle - i was helped with entire procedure and setup, aslo received advise tips how to maintain my new bike in future
really great shop and people with knowledge and expertise

Customer Service:
great customer service every time i'm there

Other Comments:
honest people, pleasure to deal with them



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Review Date
February 1, 2014

Overall Rating
 4 of 5

Customer Service Rating
 4 of 5

Technical Expertise Rating
 4 of 5

I visit this shop:
Every few months

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Reviewed by: Niner Fan ,  Weekend Warrior

Shop Summary:
They love MTBs there. Small shop but close to Palos so they see the action and the riders. I bought a niner Air-9.

Customer Service:
There was a mix up on the rear axel spacers. I ended up changing them out but they were motivated to make it right through phone calls and setting up a time for me to bring the bike in.

Other Comments:
Set up and fitting is determined very much by personal preference and ride style. They could have given some basic guide to this.



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Review Date
November 29, 2013

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a month

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Reviewed by: MAFIA ,  Weekend Warrior

Shop Summary:
i recenly buy a frame and some parts from this store and they and a excellent costumer service on the site checkout they dont have my country on list but i chat with them and make all moves to deal with me also offer support on my question of my current build glad i purchase my banshee rune from this guys

Customer Service:
best of the best costumer service

Other Comments:
i am happy



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Review Date
November 27, 2013

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Every few months

Rate this review?

Reviewed by: Maksim ,  Racer

Shop Summary:
I was searching for a frame, and found it at this awesome store. Polite consultant Adam helped me to quickly place an order and answered all my questions. Will definitely buy parts for my bike in the shop again! Thank you very much!



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Review Date
July 9, 2013

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a week

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Reviewed by: Mike ,  Cross Country Rider

Shop Summary:
I contacted Richards Bicycles, rbikes.com, because I've had a couple of friends who've purchased an Ellsworth, Niner and Intense from them in the past and had great things to say. To make a long story short, their site is great. This company has more custom bike brands than just about anyone out there, and their online custom bike and wheelset builders are very easy to work with. They might not have every option available on their builders, but it at least gave me a good ballpark price of where I'd be at when pricing out my Banshee Rune purchase. I called them up and they customized my build even further. 2 weeks later, I had my dream bike!

Customer Service:
Adam at Richards Bicycles was great to deal with! He was very quick to answer my e-mails and phone calls. Aside from the weekend, when he wasn't in the office, he got back to me within a few hours each time. I also talked to a couple other guys at the shop who were equally as professional and nice to work with.

Other Comments:
Great shop! Great website! Easy to use! Easy people to deal with! Honest! I'd highly recommend!



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Reviews 1 - 5 (51 Reviews Total) View All | Next 5

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