Review Date
September 5, 2007

Overall Rating
 5 of 5

Customer Service Rating
 4 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Every few months

Reviewed by: StompinStu ,  Weekend Warrior

Shop Summary:
When I first got my bike back in the spring, I took it to this shop because I had heard of them. The guys were very friendly and helpful. Seem to have a great selection of bikes and parts on hand.

Customer Service:
As stated, the staff is very friendly and helpful. I sometimes feel they think I have deep pockets and try to upsell components I don't need, but I also realize they are in business to make a buck, so I don't let it bother me too much.

Other Comments:
Initially, I would go to Dirt Road for every little thing. But I have since found a shop that is much closer to me that I use for minor repairs or purchases. Dirt Road is about a 20 minute drive, whereas the new shop I go to is two minutes. But if I ever need major work done, or need to buy an expensive component, Dirt Road will be my first and only stop.

Review Date
June 29, 2007

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Every few months

Reviewed by: jedwa19 ,  Weekend Warrior

Shop Summary:
This business is awesome. Knowledgeable staff that does everything to make you happy with any purchase and goes the extra mile to make sure that you are getting the right bike for you. It is a lot packed into a small area, they have just about everything a person needs and will get you anything you want. Good prices for excellent quality stuff.

Customer Service:
No one around will treat you better and knows more about bikes. They are friendly and make buying a bike a hassle free experience. When you walk through the door you automatically become a friend. The other retail store don't even come close to the quality of service the entire staff provides. And when it comes to repair work or maintenance no one is as fast and goes the extra mile like they do.

Other Comments:
If you have a few seconds to spare drop in and ask if Bill is around. He will get you excited to ride and noone has as much passion for cycling like he does. Great guy and just wants to get everyone excited about riding whether you purchase from him or another retail store.