Review Date
November 20, 2007

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a week

Reviewed by: micmo ,  Weekend Warrior

Shop Summary:
cool shop, wide selection of bikes and gear for every price range.

Customer Service:
great service, very helpful.

Review Date
October 20, 2007

Overall Rating
 1 of 5

Customer Service Rating
 1 of 5

Technical Expertise Rating
 2 of 5

I visit this shop:
Once a week

Reviewed by: richstolz ,  Weekend Warrior

Shop Summary:
I just moved into the area, and found a shop pretty close to my house, tried to establish a good relationship....

Lame shop though.

Customer Service:
Special orders take forever (tried to order a 650c wheel (admittedly a tough task) after a month and a half they had nothing for me)

Repairs a little more costly than expected ($60 or $65 rather than the $45 I am used to) and didn't hold up all that long, the commuter they did a full tune up on has been out about two months (ride this bike about 3 days a week) and it is ready for another tune up.

What GOT ME:
I was super bummed this shop didn't stand behind their recommendations. I went in looking for the Specialized Armadillo tire. Turns out they aren't a Specialized dealer, so I went with the tire they recommended for our road conditions. A week later I had a huge hole in the tire. My old bike shop would have given me a new one, no discount, no "crap, man that didn't hold up at all." They wanted to sell me a new tire at full retail price.

I have spend probably $400 at this shop (two tune ups, lights, locks, clothes, CO2, lots of tubes) AND I will not buy so much as a tube in the future from them.

Staff wasn't very helpful in getting set up with local rides, (check out New Orleans Bicycle Club -Great Club) and offered very little in the way of good places to ride.

Other Comments:
Don't shop here!!!