Review Date
January 16, 2008

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Every few months

Visitors rate this review
5.00 of 5, 1 votes

Reviewed by: one incredible donkey ,  Weekend Warrior

Shop Summary:
The best shop in the greater DC Metro Area. I've never had a bad experience there and their stock offers an amazing selection of high-end frames and parts you won't find anywhere else in-store.

Customer Service:
Always a welcoming atmosphere and casual like a bike shop should be. I noticed no elitism or any vibe that would otherwise make me uncomfortable. Their mechanics really seem to know what they are doing and I have a hard time trusting my bike with anyone else.

Other Comments:
Even though it's close to an hour from my house it's still my top choice when I need special work done on my bike or a part another shop might not carry.

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Review Date
November 15, 2007

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a month

Reviewed by: atlantis-rob ,  Cross Country Rider

Shop Summary:
Great shop, carry a nice variety of brands and bikes. Also a good amount of parts/gear, good pricing. The guys are always willing to give their honest opinion interms of a new piece of gear or a new bike.

Customer Service:
One of my favorite things about this place is that if you come in and beg, they'll make every attempt to get you back out the door happy. They've done a few repairs on the fly for me (derail adjustment while waiting for a new one), bored out my valve hole for schraeder, and a few other things.
Great prices on service. Very fair and doesn't BS you. Versus a few bad expierences with shops closer to my house. Even if I'm not riding Schaeffer Farm I prefer to deal with these guys.

Review Date
November 15, 2006

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Every few months

Reviewed by: Becane73 ,  Weekend Warrior

Shop Summary:
It's a high end bike shop simply put. They have all their gear out on display as soon as you walk in the store. The guys who run the shop seem like serious riders.

Customer Service:
The few times I visited the people were friendly. I've never made a purchase there but it's fun to just look around, the custom stuff they carry make me feel like a kid in a toy store.

Other Comments:
I've called them to ask about buying some parts and they guy who answered the phone really seemed like he wanted to earn my business. I appreciated the effort and good attitude.

Review Date
November 2, 2006

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a month

Visitors rate this review
1.50 of 5, 2 votes

Reviewed by: theg1ant ,  Downhiller

Shop Summary:
Absolutly amazing. These guys have an amazing stock of bikes, forks, cloths and anything else you could possibly relate to cycling. The big plasma tv is always playing a killer bmx movie or some amazing downhill/ freeride movie. If you want a shop that sells high end bmx/gravity gear with a bit of really nice xc and road this is the place. The shop is a bit cramped and unless you want something nice i would reccomend someware else. But if you are serious about cycling and like to ride good kit then this is the place to go.

Customer Service:
Guys there are real chill. They always help me with my bike and greet me at the door and start up a conversation. The guys there dont look down on me at all which is great considering most shops immediatly assume a 15 year old doesnt know much about gear and riding. The guys always call you when your part comes in (unlike a certain bike shop that begins with 'P') and they always give you a fair price on your goods.

Other Comments:
I highly reccomend this shop to anyone looking to spend more than 800 bucks on a big bike or 250 on a bmx.

Review Date
October 27, 2006

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a week

Reviewed by: BansheE66 ,  Weekend Warrior

Shop Summary:
Top of the line shop that has top of the line bikes. Everything you may want or need they have, cranks, pedals, forks, bars and lots of frames to accomodate your style of riding. they carry BMX bikes, XC, DH, Freeride and even a few bikes for kids. check them out, the store is awesome you wont be disapointed.

Customer Service:
Service is awesome, these dudes are great and they know bikes. They will not presure you in to buying something you dont need, in fact they will advice you on what would work best for your type of riding.

Other Comments:
One reviewer mentioned they are not open on Sundays, well they have to ride too.