Review Date
September 6, 2006

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a month

Reviewed by: crashmore ,  Weekend Warrior

Shop Summary:
I started dealing with his shop when my longtime friend and coworker referred me to them several years ago. At the time I was just beginning to ride and was in search of a shop I could trust. Unlike some other local shops in my area these guys treated me great from day one. A couple of other shops I walked into didn't treat me nearly as well as a new rider with little to no experience. The Kent Island Bike Doctor was my first real introduction to a quality bike shop.

Customer Service:
Having such a great experience with a shop early on surely contribute to my growing cycling obsession and help me stick with the sport as I was getting started. They''ve always given me useful and honest product advice, service and general support.

I particularly appreciate the high end mountain bikes the shop carries. Santa Cruz, Ellsworth, Intense, ...

Prices are always comparable to any other LBS but the service and support is simply a cut above the rest.

They''ve handled a few warranty issues over the years for me with 100% support and no hassles. I have sent numerous friends and family members (including my Dad)to the shop and will continue to do so.

Other Comments:
It's also worth noting that I drive an hour each way to get to the shop. I probably pass half a dozen bike shops on my way to do so and it's worth every minute of the trip.