Review Date
August 23, 2009 Overall Rating
 2 of 5
Customer Service Rating
 2 of 5
Technical Expertise Rating
2 of 5
I visit this shop:
Once a year
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Reviewed by: TOPJIMMY71
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Cross Country Rider Shop Summary:
Generally a good selection of product. That's about all they have going for them... Customer Service:
Poor. Snobby. I needed a tube a few months back... I stood by the entrance to the mechanics' area, where (all) the employees were BS'ing, for 5 minutes, before they even acknowledged my presence... Then once I was finally greeted (I'd obviously interupted them doing whatever it is that they do there... still not sure what that is, because they can't FIX bikes), I purchased my tube and got my free attitude along with it. Then I was on my way and asked myself: "Why did I come here again?" Other Comments:
Only go there if I really need something and no one else has it... Don't go for advice... it's not good, too expensive, and generally comes with a free serving of piss-poor attitude.
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