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BikeWorks
Here's Some Reasons for Why We Feel You Should Shop With Us!
1. WE RIDE BIKES
2. We give our honest opinions towards anything you want to know
3. It makes us feel good to help people ENJOY themselves! And their bicycles!
4. We will match prices in order to keep you shopping at an honest store.
5. We aren't going no where and there's nothing better than quality service that lasts!
Our Store Brands
Trek, Cannondale, Cervelo, Independent Farications, Merckx, Gary Fisher, Lemond, Haro and Redline. Oakley, PearIzumi, Serfas, Selle Italia, Bontrager, FSA, Nike, Powerbar, Peak Bar, Hammer Gel, Cliff Bar, Endurox, Fuel Belt, Garmin, Shimano, Campagnolo, SRAM, Rockshox, Manitou, Fox, Marzocchi, Giro, Bell, Continental, Giordano, Time, Look, Cateye, Zipp, HED, Blackburn, Niterider, BOB trailers, and many many more.
WSD Zone
NEW!! We have been tailoring our store to be more female friendly and helpful! We have designed (with the help of our very own female riders and friends) a women's cycling area with products made specifically for a women's anatomy. From Pearl Izumi Clothing to Bontrager seats to Trek helmets, we're working on all aspects! We are updating it weekly trying to make it just right so come on down today and take a look around our women's section and remember we would love to hear your feedback to help us in our development process!
Coaching available now at Bikeworks!
Whether you are getting ready for the Pan Mass Challenge,Triathlons, Racing or just want to better your time in a century, we now have coaching available. Call for an appointment today, and come in and see why Bikeworks can meet all your cycling needs.
Members note
There are bikes everywhere – on the left, right, on the walls and even hanging from the ceiling.
Bob Polakowski, owner of BIKEWORKS in Swansea, estimates he has more than 250 bicycles in his shop at the moment, from children’s models to others close to what cycling marvel Lance Armstrong rides.
The store – opened for 11 years and owned by Bob since 2000 – has turned into a haven for cycling enthusiasts in this area. It supplies locals with all cycling-related accessories imaginable, from hydration backpacks with drinking tubes and gel-textured nutritional supplements to sunglasses, helmets and jerseys from cycling teams around the world. The shop also offers skateboards for kids, freestyle and dirt jumping bikes and bicycle child seats.
“We run a really honest, honest business here,” Bob said. “None of these guys would tell anyone that they needed something they didn’t. They have learned from me that the first lie you tell a customer will be the last time you see him.”
Behind a wall packed with pictures of Lance Armstrong and cycling paraphernalia, a service area holds bikes of all brands and sizes, which are brought in for all kinds of repairs.
“We change flats all day long during
(all
Shop Summary: The shop is fine, they seem to have an abundance of choices for the weekend cyclist, like me, to more enthusiastic riders.
Customer Service: My customer experience here was awful. I went into the store on a quiet day, and there were no other customers waiting. I wanted to try a couple of single speed bikes in the 600 to 800 dollar range.
The salesperson was friendly, but not attentive to my needs ,wants, and couldn't answer my simple questions. I wanted to test ride a bike, told him i needed the seat adjusted, and he couldn't bother to get a wrench so I could try out this bike at the proper height. It seems that some bike places are willing to put you into whatever size bike is on the showroom floor. Apparently, they didn't want or need my patronage.
Other Comments: I have been to 3 bike shops so far, and i haven't encountered this issue at the other shops. They can have my business.
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Customer Service: horrible...took about 10 minutes before I was helped..they just sat at their back desk forever before asking anything....wont be going back
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Shop Summary: I am currently looking for a lbs that has pretty much everything i need. I have been to a few, and by far Bikeworks is the best. I went there about a week before x-mas. They are my choice for my needs. Honestly my bike was built by me, from parts sourced online. Other than the frame (fetish) I will be buying most if not all my parts from them. I dealt with Bob, and he was the most pleasent, no pressure, very friendly, saw my needs, and helped me with what i needed/wanted.
Customer Service: Once again top notch. I havent found any better!
Other Comments: Like I stated above, I will be heading there for my needs from now on!
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Shop Summary: Bob is a friendly and honest shop owner. Very good selection of bikes. Always has an event ride on the weekends. Willing to take on all kind of riders.
Customer Service: Would recommend droping in for a visit.
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Shop Summary: Bob at BikeWorks is best described as a friendly, knowledgeable, and honest person. Bob will take his time to explain any questions that a newby or experienced cyclist may have. His experience and knowledge stems from years of racing and riding bikes as well as working at bike shops.
He does not discriminate from providing help and service to people that purchased a product from other stores. Bob has serviced my mountain bikes even though they were not purchased there.
BikeWorks has been crucial in supporting local cycling in the area. Group rides are available from the store on Saturday mornings catering to 3 different levels of riders.
BikeWorks helps to sponsor and support the local Swansea Velo Club in which Bob is in charge of. Within the club there are riders of all different levels and interests ranging from Cat 2 road racers to crosscountry mountain biking to triathletes.
Customer Service: Costumer service is provided by a knowledgeable staff which one is always greeted in a welcoming and inviting manner. Turn around time is quick and the work quality is 2nd to none. A promised turn around time is provided and has never been broken to me.
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