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Tree Fort Bikes

One of the best locations to stop by for straight advice. Tree Fort Bikes knows all about what will work best for the type of riding you are looking to do and we know all of the latest gear inside and out. Custom Builds and hard to fix problems are our specialty and we love to fix things that other shops are stumped on. Come check out a shop where everyone rides and we are glad to give back to the bike community. Over $5000 in donations to bicycle advocacy in 2006 and more coming in 2007
Latitude
42.213961568586676
Longitude
-83.62063407897949
City/County
Ypsilanti
State/Territory/Province
MI
Zip/Postal Code
48197
Country
US
Phone
734.484.9999
Shop Hours
M-F 10:00am - 8:00pm, Sa 10:00am - 5:00pm, Su 12:00pm - 5:00pm
Web Address
Bike Shop Sells
Cannondale,Ellsworth,Giant,Haro,Jamis,Rocky Mountain,Santa Cruz,other
Information Added By
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Reviews 1 - 5 (120 Reviews Total) View All | Next 5

Review Date
November 17, 2009

Overall Rating
 1 of 5

Customer Service Rating
 1 of 5

Technical Expertise Rating
 1 of 5

I visit this shop:
Been there once

Rate this review?

Reviewed by: boursin ,  Downhiller

Shop Summary:
***I DO NOT RECOMMEND THIS SHOP*** They offer reasonable prices, but have VERY SLOW SHIPPING!!! I made two orders on their website over a week ago and they still have not shipped either one. One order was a frame and the other a seat post and a seat collar. I expect to have to wait a day or two but this is getting ridiculous! I sent them two emails on their website inquiring about the status of my orders in the past two days and they have not responded.

I am sure that they are a great shop if you can stop by but it appears that their INTERNET ORDERS ARE A NIGHTMARE. If ordering online try Universal Cycles, Jenson, Cambria, Bikeman, Speedgoat, anything else.

Customer Service:
None yet. They have not responded to my questions submitted via their "contact form."

Other Comments:
***I RECOMMEND THAT YOU TRY JENSON, CAMBRIA, UNIVERSAL CYCLES, SPEEDGOAT OR BIKEMAN.***




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Review Date
November 11, 2009

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Every few months

Rate this review?

Reviewed by: mandible ,  Cross Country Rider

Shop Summary:
This is a great LBS, which i've visited a few and have been given good product adivce each time. I also like their supporting website just as well. Since i don't live close to the shop, its just as convenient to call with questions and then place the order online and have it delivered, which is always right on time.

Customer Service:
The customer service is great.

Other Comments:
I prefer using Tree Fort Bikes and their website over any other LBS to date.




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Review Date
November 11, 2009

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Every few months

Rate this review?

Reviewed by: jkarnopp ,  Weekend Warrior

Shop Summary:
I have purchased a number of items from Tree Fort both in their store and through their website. In both cases their prices were extremely competitive. In the store the staff is friendly and knowledgeable, and the online site is easy to navigate and find what you want.

Customer Service:
Very friendly and knowledgeable.

Other Comments:
I prefer to shop at my local bike store, and Tree Forts website allows me to do that even at 2 am. I also like the fact that they are very involved in the community and local biking groups.




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Review Date
November 10, 2009

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a month

Rate this review?

Reviewed by: rf_martinez ,  Weekend Warrior

Shop Summary:
Excellent prices and the products are available! I ordered the Stella 200L light set, it arrived early and in great condition.

Customer Service:
I was very happy with the communication from the time I placed the order to the time my light set showed up early!

Other Comments:
I would definately buy from them in the future




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Review Date
October 5, 2009

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Been there once

Rate this review?

Reviewed by: shredbetty61 ,  Weekend Warrior

Shop Summary:
Great price and fantastic customer service. Set up my new light for me, with the helmet mount.

Customer Service:
Excellent




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Reviews 1 - 5 (120 Reviews Total) View All | Next 5


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