Review Date
July 5, 2009

Overall Rating
 4 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a month

Reviewed by: rcking556 ,  Cross Country Rider

Shop Summary:
The shop is well stocked with average prices

Customer Service:
customer service is where they stand out to me. Staff is very knowlegable on generals and well as technical aspects. I was very pleased when I had a question that the salesperson did not know, he prompty got someone who did know instead of "trying their best guess" like some other shops. OVer all very impressed

Other Comments:
I will shop their again for my MTB needs

Review Date
April 24, 2009

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Been there once

Reviewed by: Lel ,  Weekend Warrior

Shop Summary:
Shop felt well-stocked and was in constant motion. There wasn't a moment where someone wasn't in for service or shopping and the staff handled it all with ease. Prices were not spectacular, but felt fair and in looking at the market, average in comparison to other bike shops.

Customer Service:
Excellent customer service. The staff were all approachable, honest in their assessments of the products and potential fit for our family. There was not pressure to buy, just the desire to make sure we were getting something that worked well for us individually.

Other Comments:
I would highly recommend the shop and we would go back.

Review Date
March 27, 2009

Overall Rating
 3 of 5

Customer Service Rating
 4 of 5

Technical Expertise Rating
 3 of 5

I visit this shop:
Once a month

Reviewed by: Jesterrider ,  Cross Country Rider

Shop Summary:
Good shop for suburbia. Nice staff. Good selection.

Customer Service:
Helpful and attentive - generally knowledgeable.

Other Comments:
No real part selection. Prices are average. Good employees, helpful.