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Summit Bike and Ski


Average Rating:    (5 of 5)

No. of Reviews: 2

Small, casual, "hole-in-the-wall", mom and pop type bike shop. Excellent customer service after the sale. Very knowledgeable staff. I bought a new carry-over Kona Coiler frame and Fox Float 36 fork. I am a cheap bastard so I moved all of my components from my hardtail over. Some of the stuff wasn't compatable but these guys let me borrow tools, parts etc. and wrenched on the bike for next to nothing to get me riding. I've only been a customer for a short time and it's a first name basis interaction now when I go in. In this town customer service is almost unheard of so this is a really nice change of pace. I can't imagine a better bike shop. These guys are great.
Latitude
45.679028
Longitude
-111.040114
City/County
Bozeman
State/Territory/Province
Mt
Zip/Postal Code
59715
Country
US
Phone
406-587-1064
Shop Hours
M-F 10-6, Sat 10-3???
Web Address
Bike Shop Sells
Kona,Santa Cruz,
Information Added By
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Reviews 1 - 2 (2 Reviews Total)

Review Date
September 2, 2008

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a week

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Reviewed by: Captain Hypocrisy ,  Cross Country Rider

Shop Summary:
Lots of stuff, great mechanical expertise, and friendly service. Every time I walk in somebody says hi and asks if I need help within a few seconds. The guys are busy, but still take time to pay attention to you. They know bikes well, have pretty good stock, and will order parts quickly if they don't have them in stock. Also, they carry telemark ski stuff in the winter - how cool. Of the five bike shops in Bozeman, this is my favorite.

Customer Service:
Excellent. The mechanics make sure not to ignore anybody, even when the shop is full and they're trying to get stuff done in the back.

Other Comments:
I ran into the entire staff doing a group ride one weekend. They're just as nice outside of the shop as inside.



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Review Date
August 31, 2008

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a week

Visitors rate this review
5.00 of 5, 1.00 votes

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Reviewed by: midgetorama ,  Weekend Warrior

Shop Summary:
Busiest little Bike Shop in town.

Customer Service:
Phenomenal. Guys are always busy and know a LOT.



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Reviews 1 - 2 (2 Reviews Total)

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