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The Spoke Shop


Average Rating:    (4.67 of 5)

No. of Reviews: 3

Bike shop that sells Trek and Specialized bikes as well as selective exercise equipment and gear. Wide range of aftermarket items and large inventory of bikes.
Latitude
45.777011
Longitude
-108.564516
Address
1910 Broadwater
City/County
Billings
State/Territory/Province
MT
Zip/Postal Code
59102
Country
US
Directions
We are located at the corner of 19th and Broadwater in Billings, MT
Phone
(406) 656-8342
Shop Hours
8-6pm
Web Address
Bike Shop Sells
Specialized, Trek
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Reviews 1 - 3 (3 Reviews Total)

Review Date
August 20, 2012

Overall Rating
 4 of 5

Customer Service Rating
 3 of 5

Technical Expertise Rating
 4 of 5

I visit this shop:
Every few months

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Reviewed by: Johnny RC ,  Weekend Warrior

Shop Summary:
Good shop, lots of stock. Active in the community sponsoring events. Also a great place for cross country skis in winter.

Customer Service:
Dan (Glasses and Cadet hat usually) is always very nice, but I've had a few people in both service and sales be very snobish to me at this shop. One in particular was obnoxious at the Trek demo (The Trek employee was great btw), and I think he was an owner or manager.

Other Comments:
Clean, well stocked store. Unfortunately because of the attitudes I get, this shop is my last stop in town, and even then only if I don't have time to wait for internet ordering.



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Review Date
October 27, 2011

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a month

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Reviewed by: BJames111 ,  Weekend Warrior

Shop Summary:
Really well stocked shop, lots of bikes (Trek and Specialized mostly) in all different price ranges.

Customer Service:
Just bought a new complete bike from them, great help from their employees. I'll definately go back.



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Review Date
November 23, 2007

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a month

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Reviewed by: z1080 ,  Cross Country Rider

Shop Summary:
The spoke shop offers a wide variety of mountain and road bike products. They carry a full line of Specialized and Trek bikes, both women's and men's. They have a full service department. They also carry accessories ranging from Specialized and Oakley Optics to Camelbaks and bike racks. They also have a cross country ski department during the season.

Customer Service:
They have a very knowledgable staff there that have been together for as long as i can remember. They know what they're doing and always have tons of great ideas. I've never had any issues with customer service there. Just ask for Jim Downs(owner) or Dan or Ed. They all have tons of riding experience both road and moutain biking and well be happy to hook you up with whatever you need.

Other Comments:
I'd never go anywhere else.



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Reviews 1 - 3 (3 Reviews Total)