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Reviews 1 - 4 (4 Reviews Total)
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Review Date
September 9, 2008 Overall Rating
 5 of 5
Customer Service Rating
 5 of 5
Technical Expertise Rating
5 of 5
I visit this shop:
Once a month
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Reviewed by: Ryan Flynn
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Cross Country Rider Shop Summary:
This shop is solid. The guys work hard and get things done right. They don't have the typical air of bigger bike shops. The techs and the sales guys will stop what they're doing to make sure you get personal attention when you walk through the door. There's no pressure selling, and no pushing. Great selection of bikes accompanied by great product knowledge. They are willing to help out and get what you need, fast.
Customer Service:
Customer service is out of this world. They ordered a replacement fork for me, and worked with the manufacturer to make sure I got a better, stronger fork than the one I busted, at a fair price. They are quick to turn a bike around, and, work just as hard to make sure customers are satisfied as they do at making sure your bike is running tip-top when it leaves the store. Other Comments:
Check these guys out only if you like honest, home grown and down to earth people and top notch service, bikes, parts, and advice.
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Review Date
June 14, 2008 Overall Rating
5 of 5
Customer Service Rating
5 of 5
Technical Expertise Rating
5 of 5
I visit this shop:
Been there once
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Reviewed by: RideFaster
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Racer Shop Summary:
I just spoke with the owner at an event. He's a super friendly guy who is patient and will listen to you.
I've never been to the shop (an probably won't as I'm in MA)...but if he is a reflection of his shop, it must be a pretty awesome bike shop. Customer Service:
He was not the arrogant, snotty guy you get at some other shops like ____, _____, ______....
Very good customer service. Other Comments:
I can't accuratley judge their prices, repair ability, etc, but I gave them 5's anyway.
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Review Date
July 23, 2007 Overall Rating
5 of 5
Customer Service Rating
5 of 5
Technical Expertise Rating
5 of 5
I visit this shop:
Once a week
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Reviewed by: gtownfreerider
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Downhiller Shop Summary:
This small shop on the West Side of Manchester offers a unique personal biking experience. whether it is your first time hitting the trail on one of their seasoned racers they are ready to get you on a bike to fit your riding style. Customer Service:
their service is unsurpassed always going the extra mile to help out a customer as well as spending many hours riding many of the products they sell so they can truly give you8 the best advice possible. thieir mechanics can fix anything, downhill bikes, road bikes, BMX and even classics. You can be assured that any person selling you a bike is also a competent rider and mechanic. with over 30 years of combined wrenching experience you can be confident your repair will be done right! Other Comments:
go check these guys out, the newly renovated shop looks great!
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Review Date
November 3, 2006 Overall Rating
5 of 5
Customer Service Rating
5 of 5
Technical Expertise Rating
5 of 5
I visit this shop:
Once a week
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Reviewed by: terkonekto
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Cross Country Rider Shop Summary:
A great shop that covers all the bases (bmx, road, and mountain). They carry Iron Horse, Rocky Mountain, Fuji, Raleigh, and Diamondback so they have bikes for every budget. Large base of freeride and downhill (sponsor of Team Drop) riders. Customer Service:
Truly a friendly atmoshpere. Will take the time with you to make sure you are getting the right bike and that you are truly satisfied with your purchase. Have always gone out of their way to make my bikes work top notch.
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Reviews 1 - 4 (4 Reviews Total)
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