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Jake's Bike Shop


Average Rating:    (3.71 of 5)

No. of Reviews: 7

Small shop with great service. Carrys BMX, road, and mountain bikes. A freeriders and downhillers dream.
Latitude
42.995018
Longitude
-71.488016
Address
412 Kelley Street
City/County
Manchester
State/Territory/Province
New Hampshire
Zip/Postal Code
03102
Country
USA
Phone
603-669-5422
Shop Hours
Mon. - Wens., Fri. 9 - 6 ,Thurs. 9 - 8, Sat. 9 - 4
Bike Shop Sells
Iron Horse,Rocky Mountain,Fuji,other
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Reviews 1 - 5 (7 Reviews Total) View All | Next 5

Review Date
April 19, 2017

Overall Rating
 4 of 5

Customer Service Rating
 4 of 5

Technical Expertise Rating
 4 of 5

I visit this shop:
Once a week

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Reviewed by: Vinnie ,  Weekend Warrior

Shop Summary:
New Location, New Owner.
580 Mast Rd. in Pinardville. Great new location and a really knowledgeable new shop manager. definitely my new favorite LBS.



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Review Date
June 11, 2010

Overall Rating
 1 of 5

Customer Service Rating
 1 of 5

Technical Expertise Rating
 1 of 5

I visit this shop:
Once a month

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Reviewed by: stanbiker ,  Cross Country Rider

Shop Summary:
The guy who owns this place has no idea what he is doing. They sell you items and have no idea how to work on them. The place is friendly when you buy and do not know you when you come back with a small complaint,
This shop sucks

Customer Service:
Poor

Other Comments:
Find a better shop



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Review Date
January 24, 2010

Overall Rating
 1 of 5

Customer Service Rating
 1 of 5

Technical Expertise Rating
 1 of 5

I visit this shop:
Been there once

Visitors rate this review
5.00 of 5, 2.00 votes

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Reviewed by: B Rad ,  Cross Country Rider

Shop Summary:
Mmmm no reviews in 2 years? I will not go into details bashing this shop however....after being warned not to do business here I needed a downhill bike. This was the only shop that had a large frame bike in the area. It was fall when inventory is low in all shops and most shops do not stock a lot of high end DH bikes to start with. So against several reccomendations not to do business here I spent $3500 on a Sunday. The forks were leaking oil when I picked it up and the next morning I could push the front end all the way down. I brought it back and the attitude was crap. It was an easy fix if someone cared but the owner did not. It was not untill I threatened to stop payment on my check and return the bike that I got help.

Customer Service:
The staff follows the owners lead.....and that is no cares after the sale.

Other Comments:
I will not go back!



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Review Date
September 9, 2008

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a month

Visitors rate this review
1.00 of 5, 1.00 votes

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Reviewed by: Ryan Flynn ,  Cross Country Rider

Shop Summary:
This shop is solid. The guys work hard and get things done right. They don't have the typical air of bigger bike shops. The techs and the sales guys will stop what they're doing to make sure you get personal attention when you walk through the door. There's no pressure selling, and no pushing. Great selection of bikes accompanied by great product knowledge. They are willing to help out and get what you need, fast.

Customer Service:
Customer service is out of this world. They ordered a replacement fork for me, and worked with the manufacturer to make sure I got a better, stronger fork than the one I busted, at a fair price. They are quick to turn a bike around, and, work just as hard to make sure customers are satisfied as they do at making sure your bike is running tip-top when it leaves the store.

Other Comments:
Check these guys out only if you like honest, home grown and down to earth people and top notch service, bikes, parts, and advice.



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Review Date
June 14, 2008

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Been there once

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Reviewed by: RideFaster ,  Racer

Shop Summary:
I just spoke with the owner at an event. He's a super friendly guy who is patient and will listen to you.

I've never been to the shop (an probably won't as I'm in MA)...but if he is a reflection of his shop, it must be a pretty awesome bike shop.

Customer Service:
He was not the arrogant, snotty guy you get at some other shops like ____, _____, ______....

Very good customer service.

Other Comments:
I can't accuratley judge their prices, repair ability, etc, but I gave them 5's anyway.



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Reviews 1 - 5 (7 Reviews Total) View All | Next 5