Review Date
September 11, 2011

Overall Rating
 1 of 5

Customer Service Rating
 1 of 5

Technical Expertise Rating
 3 of 5

I visit this shop:
Once a week

Reviewed by: jake ,  Weekend Warrior

Shop Summary:
I always go in wanting something I did research on and am comfortable with. Then im steered in a different direction. For any beginners beware, mel is going to use his cheap car salesmen method on you. He's going to want to sell you somthing that will drop in price if he doesn't get it off his floor soon. He Doesn't treat his customers fairly and has bad people skills. How can he (the shop owner) ignore a paying customer. Beware, and make sure you do research that way you wont leave his store with whatever he tricked you into getting. All the other employees are very friendly and helpfull. Suck they have such a terrible boss. Bike shops who barely stay afloat should try to conduct honest business habits.

Customer Service:
Good luck

Review Date
May 3, 2009

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Every few months

Reviewed by: crywalt ,  Weekend Warrior

Shop Summary:
I love this shop. Mel and his wife are great. Years ago when I went looking for bikes for my kids, I dropped in a few different shops in the area. One was run by a foreign guy clearly uninterested in helping me pick out a bike. One was just plain useless. But Mel clearly wanted to help me. Since then we've been back for bikes for me and my wife as well as new bikes as the kids outgrow the old ones. Mel and his staff of bike rats are always maximally helpful, even for dopey things like helmets that have lost their clips. Great for tune-ups, too.

Sure, you can get bikes cheaper elsewhere, like at Toys 'R' Us. A friend of mine bought a bike for his kid where they'd assembled the handlebars on backwards -- just what you want from your bike store, right? You may pay more at Mel's, but it's worth it. You can always hand the bikes down to another kid.

Review Date
April 13, 2008

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Every few months

Reviewed by: tbirdhs ,  Weekend Warrior

Shop Summary:
Great selection of bikes to fit my very large and heavy body.

Customer Service:
Mel has been great. I bought a new bike 2 years ago and love it. Been in for servce a 5 times and was happy with speed, price and quality. Had warrenty issue after 1 1/2 years and Mel chased down the factory rep and took care of everything.

Review Date
September 7, 2007

Overall Rating
 4 of 5

Customer Service Rating
 4 of 5

Technical Expertise Rating
 4 of 5

I visit this shop:
Once a week

Visitors rate this review
3.00 of 5, 2.00 votes

Reviewed by: kot ,  Weekend Warrior

Shop Summary:
Pretty decent place, I bought a bike that I did not like and they took it back as a trade in for a new one...generally very helpfull guys.