Review Date
March 8, 2007

Overall Rating
 2 of 5

Customer Service Rating
 2 of 5

Technical Expertise Rating
 1 of 5

I visit this shop:
Once a week

Reviewed by: boogenman ,  Downhiller

Shop Summary:
There is one mechanic that knows what he is doing. The rest are recruits from Burger King.
I spent 4 years working there to get cheap product.
10% of the employees ride bikes, the others are just there to sell stuff. No mid or highend knowledge in the place.

Customer Service:
It is ok.

Other Comments:
Look for a smaller shop with real riders working there.

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Review Date
December 22, 2006

Overall Rating
 4 of 5

Customer Service Rating
 4 of 5

Technical Expertise Rating
 4 of 5

I visit this shop:
Every few months

Reviewed by: Nor'Easter ,  Weekend Warrior

Shop Summary:
Large professional shop with 30 employees (in season), also sells MX and motorsport gear. ATVs and such.

Customer Service:
Good shop, I have bought 5 bikes over the years. Helpful people, nice once you get to know them. Consistant pricing, will give a discount on new bikes if you ask.

Other Comments:
Bert's sometimes gets a bad rap from people that expect freebies. But I like them, will buy from them again.