Review Date
May 6, 2009

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 4 of 5

I visit this shop:
Been there once

Reviewed by: DanishRider ,  Racer

Shop Summary:
Bought a Specialized Epic Marathon last year. Went all the way from Europe to get it, because they sell it for about half the price. I knew which model I wanted, size, and what gear I needed, so I sent an e-mail to all Specialized-dealers in New York City, asking for their best price. Roy´s Sheephead was the first answering and no one could match the price. When I showed up a month later, they had set the bike up for a testride and it was perfect. They even boxed it up and made sure I wouldn´t get any trouble at customs.
They have good expertise a relaxed atmosphere and excellent customer service: If You are in the same situation as I was in this is the shop to go for. From A to Z perfect service (and price:o)...

Review Date
April 11, 2009

Overall Rating
 3 of 5

Customer Service Rating
 2 of 5

Technical Expertise Rating
 4 of 5

I visit this shop:
Every few months

Visitors rate this review
2.00 of 5, 1 votes

Reviewed by: Eat-My-Dust ,  Cross Country Rider

Shop Summary:
the place is not bad.
1k8).

Customer Service:
but didn't take me serious so i took my money elsewhere.
("i don't have anything for your size thats built already, sorry")
i'm 5'3" and i wont buy anything i cant see first!
so took my 3k and bought used ones instead (spend

Review Date
April 5, 2009

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Been there once

Reviewed by: Demonman ,  Weekend Warrior

Shop Summary:
The shop needs a little outside TLC and better signs because you can pass by it a million times and never notice it. Go inside and you'll be surprised at the size of this place. It seems like it uses an old auto repair shop and a home garage to make up its' space. They carry alot of the top brands and the best selling models are ready to go. The bike I bought was $40 below MSRP which made up for the taxes so I was happy. Other shops I checked out are strictly MSRP for premium brands.

Customer Service:
These guys are friendly and don't waste your time. They give you what you want as quickly as possible. They make it a point to show that they go out of their way to keep a customer happy and coming back with free tune-ups, 1 year warranty, advice, etc.