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Reviews 1 - 4 (4 Reviews Total)
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Review Date
November 10, 2009 Overall Rating
 5 of 5
Customer Service Rating
 5 of 5
Technical Expertise Rating
 4 of 5
I visit this shop:
Once a month
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Reviewed by: straycatkid
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Weekend Warrior Shop Summary:
Very nice new shop, tons of bikes and parts, tools, accessories. Customer Service:
Great customer service. Talk to Bill or any of the guys there, they're extremely knowledgeable. They'll take their time with you and tell you all you need to know to make a good decision on a bike. I will be buying my next bike at CycleFast.
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Review Date
August 24, 2009 Overall Rating
 1 of 5
Customer Service Rating
 1 of 5
Technical Expertise Rating
 3 of 5
I visit this shop:
Been there once
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Reviewed by: Spinner44
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Weekend Warrior Shop Summary:
Would not go back unless I had to. Customer Service:
Even in this economy, some businesses still don't get it. Simple deal: son is getting his first real bike for his birthday, a couple of weeks away. Mother goes in with him to check out bikes, discusses it with salesman, picks out one he likes. 10% off Sale is being promoted. Two days later mother comes back to check on accessories, again sees salesman. Salesman says nothing about sale ending that day. The next day, mother and son return with father to buy the bike. Original salesman not there; new guy not too knowledgeable on kids bikes. Write up the sale, family is informed that the sale ended yesterday. Father advises that mother was there twice in the past 3 days and no one informed her that the sale was ending. Manager says, "Oh, sorry about that." Father again asks if manager can extend the discount until today. Manager says no. Then manager has the nerve to ask how the customer service was today. Father replies that it was fine, except for the don't give a crap about the customer attitude.
Other Comments:
They had me over a barrel because my son had already picked out the bike and fell in love with it. They got that sale out of me but won't get another one. I have been in the market for a road bike and my daughter will need a new one in the next 2 years. I'll look elsewhere.
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Review Date
August 14, 2009 Overall Rating
1 of 5
Customer Service Rating
1 of 5
Technical Expertise Rating
1 of 5
I visit this shop:
Every few months
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Reviewed by: Kratedisease
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Weekend Warrior Shop Summary:
These guys are the WORST !! They are nasty and have a begrudged attitude if you just come in to browse and do not hand over money for being allowed into the store. According to them you better buy something or you are just wasting their time and they do not want to be bothered. Everything they have is massively overpriced --- what a bunch of jerks. Same nasty owners that were Frenchies --- figured they would change the name and start fresh.... but their nasty reputation still continues as i found out when I went to the store just to take a look around....do yourself a favor and go to bicycle planet in Syossett... they are so accommodating. Customer Service:
The Worst !!! Other Comments:
Go somewhere else --anyone but these jerks !!
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Review Date
June 21, 2009 Overall Rating
1 of 5
Customer Service Rating
1 of 5
Technical Expertise Rating
1 of 5
I visit this shop:
Been there once
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Reviewed by: kleinmantra
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Weekend Warrior Shop Summary:
Not happy with the service and did not like their old shop either..
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Reviews 1 - 4 (4 Reviews Total)
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