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The Mendon CycleSmith


Average Rating:    (5 of 5)

No. of Reviews: 12

The Mendon Cyclesmith is a small, service oriented shop in the fertile Finger Lakes region of Upstate NY. I service all makes and models of bikes, and specialize in full service, in house for all Cannondale suspension products, old and new (note, I sell Cannondale suspension and parts only, NO BIKES) wheel building, and high end road and mountain specialty repair for the competetive athlete. Turnaround is rapid, and most often tailored to the needs of the customer, not the other way around. Many services can, and are done while you wait. Jamis is my full spectrum brand, from kids bikes to high end production race rigs, with Titus picking up the high end boutique and custom range. This is your spot for Titus in NY state! I alos consign used bikes, and have an ever changing selection from kids cheap Huffy''s, to multi thousand dollar 2 year old MTB, and Road rides. The shop is well situated for roadies stopping by on their way through, and MT bikers on their way to the Finger Lakes, Dryer Rd Park, Harriet Hollister State Park, etc. Many items are available, as well as parts, but being a shop of less than 800 square feet we do not have everything right here, right now. So take advantage of our rapid ordering turnaround. Orders roll in every single week, placed that week. If you need it, tell me by Monday AM, it will be here before weeks end. My small size, and subsequent reduced overhead allow for pricing that has surprised many mail order junkies, stop by, or call for a price quote, and as a bonus, most parts ordered through us will be installed free, or at a price sure to make you smile! I am DOG FRIENDLY, and have 2 furry friends on the premises, they will lick you to death, and add alot of character to the place. Bring the kids, between Jack and Hudson, and the Ice cream stand across the lot, they will be entertained, and you can hang out longer!! Be sure to look up when you''re in, there are many rare, old, and hard to find bikes hanging from the ceiling, including a number of really old pre 1900 rides! Thanks for checking us out. Craig Smith
Latitude
43.00052
Longitude
-77.5049
Address
1350 Pittsford-Mendon Rd.
City/County
Mendon
State/Territory/Province
New York
Zip/Postal Code
14506
Country
USA
Directions
see the website!
Phone
585-624-2120
Shop Hours
Summer, M-TH10-6, F10-8, Sa10-4, Su12-4. Winter, same except F10-6, Su, closed
Web Address
Bike Shop Sells
Cannondale,Jamis,Titus,other
Information Added By
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Reviews 1 - 5 (12 Reviews Total) View All | Next 5

Review Date
June 6, 2017

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a month

Rate this review?

Reviewed by: Bob Graves ,  Racer

Shop Summary:
The shop is welcoming and looks like a good old fashioned bike repair shop. Even when busy, Craig took the time to either do a quick fix or get my bike back to me in a very timely fashion.

Customer Service:
No better pace to take your bike! Hands down the friendliest, most knowledgeable and fairest priced place you could possibly go for repairs.

I have had a couple of bikes worked on by Craig and his skills and knowledge are unmatched. There is not a shop around I would take my bikes other than Mendon Cycle Smith. I honestly can not say enough good things about Craig and his workmanship.



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Review Date
June 28, 2016

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Every few months

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Reviewed by: Grahambo14 ,  Cross Country Rider

Shop Summary:
Craig walked me through what my Lefty needed done, his responses were very fast and his knowledge is impeccable. After figuring out that I needed a new lower leg, which Cannondale doesn't sell parts for independently, I am forced to go directly through Cannondale but Mendon Cyclesmith will be getting all of my business from here forward. You really can't go wrong if you bring your business here.

Customer Service:
Fast, responsive, knowledgeable and VERY competitively priced. It really doesn't get any better.

Other Comments:
I can't say enough good things about Craig and how he runs his business. He is awesome, his work is awesome.



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Review Date
November 29, 2013

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a year

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Reviewed by: kkennyh ,  Weekend Warrior

Shop Summary:
Craig is the apitomy of customer service. Very prompt and thorough emails and the servicing of my Lefty Max 140mm SPV was lightning fast. He's definitely my go to guy for anything that I can ship him to work on. My LBS won't be seeing me much more!

Customer Service:
Can't say enough about the spectacular customer service I received from Mendon. TOP
NOTCH!



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Review Date
October 31, 2013

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Been there once

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Reviewed by: Michael Thomas ,  Weekend Warrior

Shop Summary:
Craig Smith has now done a Lefty and a Headshok rebuild for us, and a Lefty front wheel. *Very* reasonable pricing and *super* fast turn-around - just could not be happier with his service.



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Review Date
June 22, 2013

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a year

Rate this review?

Reviewed by: Matthew Morgan ,  Cross Country Rider

Shop Summary:
Craig is thorough and gets your fork back to you even if you live all the way in Hawaii.

Customer Service:
Nice and thorough, straight to the point, ( you need this done and I'll get it back to you as soon as possible) and he does.



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Reviews 1 - 5 (12 Reviews Total) View All | Next 5