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Reviews 1 - 5 (11 Reviews Total)
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Review Date
August 1, 2008 Overall Rating
 5 of 5
Customer Service Rating
 5 of 5
Technical Expertise Rating
5 of 5
I visit this shop:
Once a month
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Reviewed by: mikegski
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Weekend Warrior Shop Summary:
Need a bike- check out Clarks- they will take the time to teach you if you never ridden, help you build your dream machine if your a veteran.
Need a bike fixed- none better.
Just want to ride- this shop wont just tell you- ask, they will go with you.
Cruiser, road, mountain, north shore, tricycle,I even saw a unicycle- they know it. Customer Service:
Clarks is the shop. Mike and Tracy will take care of you. I drive a long way (4hrs round trip) to have them work on my stuff-only guys I trust. Not that their arent other good shops- but when you find one that works, why mess up a good thing? I wouldnt spend my money on gas just because they are good mechanics either. These guys are just plain good folks. Come in as a customer- leave as a friend.
Other Comments:
If every shop was this friendly and down to earth, there wouldnt be room on the trails.
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Review Date
July 19, 2008 Overall Rating
5 of 5
Customer Service Rating
5 of 5
Technical Expertise Rating
5 of 5
I visit this shop:
Once a week
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Reviewed by: NC Trail Rider
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Weekend Warrior Shop Summary:
This shop is located near downtown Hickory NC, in the basement of the tire shop. They have a really good selection of bikes of all kinds shapes sizes and prices. They have an indoor area large enough for a test ride if you would rather stay off the street which was really convenient for me and my wife. When I was a child my dad bought me and my brother bicycles there. Customer Service:
The customer service is second to none. These guys (Mike, Tracy, and one other younger guy) are professionals in their field of work. I never once felt pressured to buy one bike over another. They were very helpful and I will always value their opinions and advice. Me and my wife bought the bikes that we really needed without paying too much for something that we didnt need. Oh yeah did I mention friendly service without attitude? I just can't say enough about these guys. Other Comments:
When I was picking up our new bikes on Saturday, I was in a hurry to get back home to babysit for my wife so she could get her hair done. Mike swapped four rims with tires in record time so that i could make it home in time to take care of our 14 month baby.
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Review Date
January 17, 2008 Overall Rating
5 of 5
Customer Service Rating
5 of 5
Technical Expertise Rating
5 of 5
I visit this shop:
Once a week
Visitors rate this review
5.00 of 5,
1 votes
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Reviewed by: ibflyinhi98
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Weekend Warrior Shop Summary:
Located in foothills of North Carolina this shop has been around for a long time. Most likely the oldest shop in town.
Recently expanded showroom resides beneath the Clark Tire and Auto tire/wheel showroom.
Complete line of cycling equipment and accessories from stationary to downhill.
Knowledgable staff with veteran experience. Customer Service:
Customer service is second to none. Veteran mechanics will take care of you from start to finish wether you are building the ultimate bicycle of your choice, purchacing you or your childs first bicycle, have special needs, or just want to ask questions.
They have a vast knowledge of the old and new.
Both Tracy (has been there since I was a kid - I'm 34 now) and Mike wear a smile to work every day. Never have I walked in there and not been greeted by one of these two great guys.
Neither will try to "sell-up" they ask the right questions and provide you with the type, style, and/or size of equipment/accessories you need. Other Comments:
This is the first "Bike Shop" I had ever been to as a kid and now I still go there. I had moved away from the area for a few years and frequented other shops as well as shopped online. Since I have returned to the area this is my first and only stop. Yeah, you might be able to get it a little cheaper online or somewhere else but no one stands behind their products and services like these guys.
They have the "Hometown Advantage" and treat every customer like they have been coming there for years. They meet no strangers.
Come by with a smile on - they will definitly have theirs on.
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Review Date
January 17, 2008 Overall Rating
5 of 5
Customer Service Rating
5 of 5
Technical Expertise Rating
5 of 5
I visit this shop:
Once a week
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Reviewed by: ibflyinhi98
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Weekend Warrior Shop Summary:
Located in Historic Downtown Hickory beneath the Clark Tire & Auto's tire/wheel showroom. The recently expanded bike showroom covers all forms of cycling from stationary to downhill.
Friendly and knowledgable staff are there to help you with all your needs.
One of, if not the, oldest shops in the area.
Customer Service:
Knowledgable and courteous employees are the backbone of this shop. Both Mike and Tracy are there to steer you in the right direction and both will go out of their way to help you with decisions, warranty, or just answers to question in general.
Tracy has been there with his smile on for +/- 20 years - I'm 34 and he has been there since the first time I went in as a kid.
Mike, altough not the veteran of this shop, is a veteran in the bike shop world. He is one of the most knowledgable guys in the industry. His Rol-a-dex is full of contacts, if he don't know the answer he picks up the phone and gets if straight from the horses mouth. Other Comments:
This shop is definitly rider oriented from the riders that work there to the bikes and parts hanging on the walls.
I had moved away from the area for a few years and frequented other shops during that time. Clarks is still my favorite. You get the hometown feeling and service you'd expect from a local bike shop. From the time you walk in wether it's service, parts, complete bikes, or just to chat you are dealing with the same guys throughout the entire transaction.
Go in with a smile on - they always have theirs on to greet you!
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Review Date
September 17, 2007 Overall Rating
5 of 5
Customer Service Rating
5 of 5
Technical Expertise Rating
5 of 5
I visit this shop:
Once a month
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Reviewed by: sweetchiba51
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Weekend Warrior Shop Summary:
Clarks bike shop, Hickory NC Customer Service:
Great service.. Mike and Tracey do it right and are always there to help. Ive gotten 3 bikes from there and i have no complaints. Havent been around in about 3 years but the guys still know me by name. Other Comments:
Great shop, but not as good as Wheelsport East in Spokane Washington.
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Reviews 1 - 5 (11 Reviews Total)
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4.64 of 5
