Review Date
December 6, 2009

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Been there once

Reviewed by: BDSmith ,  Weekend Warrior

Shop Summary:
Small shop with a big heart. It's a non-profit so the money isn't wasted on fancy displays and what not. It's also not open regular hours and is by appointment only.

Customer Service:
Customer service was great. Handled most of the communication via email. I went to the shop and they put me on multiple bikes to help determine which size frame would be best as I was close between two sizes. They went WAY out of their way to ensure I was comfortable with my purchase.

I left a deposit and the bike was ordered. Clear communication throughout the entire process. I really couldn't ask for anything more.

Had a great price on the bike I wanted. Gave me a couple options for things that were similarly priced but didn't try to push anything on me.

Other Comments:
After receiving not the best service when I was trying to buy the bike from other dealers, I'm glad I found this place.