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Bean's Bikes & Boards


Average Rating:    (2.89 of 5)

No. of Reviews: 9

Bean's is an excellent full-service shop with a helpful and knowledgeable staff. They have a wide range of cycling products - mtb, road, singlespeed, fixed gear, etc - and also promote the sport by leading group rides, sponsering a racing team, and supporting local races.

Latitude
40.04175995903887
Longitude
-75.48428177833557
City/County
Paoli
State/Territory/Province
PA
Zip/Postal Code
19301
Country
US
Phone
610-644-9910
Web Address
Bike Shop Sells
Cannondale,Haro,Intense,Santa Cruz,other
Information Added By
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Reviews 1 - 5 (9 Reviews Total) View All | Next 5

Review Date
February 14, 2013

Overall Rating
 1 of 5

Customer Service Rating
 1 of 5

Technical Expertise Rating
 0 of 5

I visit this shop:
Every few months

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Reviewed by: acerider ,  Cross Country Rider

Shop Summary:
I used to come into this shop when they were in paoli and had never crossed paths with owner Sean and it seamed to be an ok to fair place until i ran into the owner.
Without getting too involved in a personal story that could possibly get me a law suite
(and this guy would sue you if you if you looked at him funny)needless to say DO NOT get into a deal with this guy for anything! REMEMBER this post! If you dont heed this warning you will be sorry! P.S. I dont write these reviews too often but i have dealt with many shops and never had an experience like i had here.



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Review Date
August 31, 2011

Overall Rating
 1 of 5

Customer Service Rating
 1 of 5

Technical Expertise Rating
 2 of 5

I visit this shop:
Every few months

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Reviewed by: ridepa ,  Cross Country Rider

Shop Summary:
Terrible shop. The guys there act like they're doing you a favor by helping you out. I would encourage people not to shop there. There are lots of great shops in the area, people should give their business to these shops.

Customer Service:
It starts at the top with the owner Sean, probably one of the most obnoxious people I've come across in any type of retail store and he sets the tone for the rest of the employees.

Other Comments:
Shop elsewhere if you can.



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Review Date
July 28, 2008

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a week

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Reviewed by: jmon ,  Cross Country Rider

Shop Summary:
this is the best shop this side of colorado. they have an incredibly knowledgeable staff and the best mechanic in the area. they have a great range of bikes and products, along with a professional opinion. the employees are extremely honest and will not push you to spend more than you need.

Customer Service:
A+

Other Comments:
5/5



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Review Date
April 11, 2008

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Every few months

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Reviewed by: vickerdj ,  Weekend Warrior

Shop Summary:
I've been to Beans three times, all within the last couple of weeks and ended up buying a Rush 1 (which has turned out to be a totally awesome bike). Throughout the whole experience these guys were without exception great - very friendly and happy to give me advice. They also gave me a great deal.

Customer Service:
Excellent

Other Comments:
I've been riding MTB regularly for a couple of years, never raced (though plan to soon) and so don't know a heck of a lot about bikes, but I didn't get any sense of being treated like a "newbie".



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Review Date
June 20, 2007

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a month

Visitors rate this review
1.00 of 5, 1.00 votes

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Reviewed by: BoneFixinDoc ,  Racer

Shop Summary:
Folks,

1st- I ride everyday and have raced from NY to NC every summer since 1998. 2nd- I have over $10,000 worth of bikes in my stable (yes, at least one from Beans). 3rd- I work on my bikes as well.

That being said, I have gone into just about every bike shop in PA, DE, and NJ and gotten that "you are a newbie" attitude. Unless you go into a bike shop with "I'm a real mountain biker" tattooed on your forehead, how are the shop guys supposed to know of your superior riding abilities? In fact, I just got this attitude (treated like I didn't know what I was talking about) at the Bike Line in West Goshen. But, you know what, I didn't care. I kept a smile on my face while a kid was telling me the benefits of clipless pedals when I have been riding them since 1996. I didn't go onto this forum an blast bike line because some kid treated me like I've never been on a bike before.

The guys at Bean's have always treated me with respect. They have also respected my choices in gear. They have never tried to upsell me. In fact, they have often tried to prevent me from spending my money... attempting to send me home empty handed. An yes, I am one of those "rich" mainliners that an earlier poster made a comment about. They know I can afford it. On a related note, I have often found prices cheaper at Beans than on pricepoint, jenson, and beyondbikes websites. They aren't that expensive.

Quick story: In 1997 I benched 460lbs. Last week, I had an 18 year old "trainer" come up to me at my gym an tell me how to better my benchpress while I was doing 225. He actually had the nerve to ask me if I needed a spot with only 225 on the bar. Can you believe that? He treated me like I didn't know what I was doing. How dare he not know I benched 460. Did I tell him he was rude? No. Did I get online and blast the gym for treating me like I had never lifted before? No. I kept a smile on my face and said, "Thanks dude, but I think I have it."

Moral of the story: Check your ego at the door. Get to the know the guys there. When they get to know you, you'll see that they aren't who you make them out to be.



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Reviews 1 - 5 (9 Reviews Total) View All | Next 5