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Average Rating:    (1 of 5)

No. of Reviews: 1

BEST PRICES IN THE PITTSBURGH AREA
Address
MIRACLE MILE SHOPPING CENTER
City/County
MONROEVILLE
State/Territory/Province
PA
Zip/Postal Code
15146
Country
ALLEGHENY
Phone
412-373-1001
Web Address
Bike Shop Sells
Jamis,Kona,Felt,other
Information Added By
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Reviews 1 - 1 (1 Reviews Total)

Review Date
June 27, 2008

Overall Rating
 1 of 5

Customer Service Rating
 1 of 5

Technical Expertise Rating
 3 of 5

I visit this shop:
Once a year

Rate this review?

Reviewed by: pghdan0 ,  Cross Country Rider

Shop Summary:
This is a review of the squirrel hill location only, i have never been to the monroeville location. This shop seems like more of a road bike shop that will deal with mt. bikers if they have to, but they wont be happy about it.

Customer Service:
I could write a 10 page article on how poor the service was, but in a nutshell, it was rude and dismissive. I grew up in the neighborhood where the shop is located but have lived in Montana for the past 15 years. I decided to ship a 2005 Kona Dog mt. bike back to Pittsburgh so I would have a bike to ride on my visits to the city. I chose this shop on the recommendation from a friend who used to know the owner. When I stopped in to pick up my bike, the same owner would not give me or my wife the time of day. We were also informed what a pain in the ass it was to reassemble my bike. I spent about $140.00 with them including the purchase of a computer for my bike. Having never mounted a computer on a bike, I asked for advice on the correct way to mount it. I was told to go look at a bike hanging on the wall that had one...Rude and dismissive. What an unfortunate way to represent Pittsburgh - a city I find to be one of the friendliest in the nation. Fortunately, this shop is the exception, not the rule.

Other Comments:
Anybody from the 'Burgh makes it out to the Bozeman, Montana area - feel free to look me up (send me a message on this site) and let's do some riding!



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Reviews 1 - 1 (1 Reviews Total)