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Bucks County Bicycle Company


Average Rating:    (4.67 of 5)

No. of Reviews: 9

Great shop with personalized service from the owner Scott and his staff. Good selection of 29ers, high end full suspension, hardtails, accessories, parts, and local trail knowledge. They also carry Vicious Cycles and Kent Eriksen for custom stuff.
Address
8545 New Falls Road
City/County
Levittown
State/Territory/Province
PA
Zip/Postal Code
19054
Country
USA
Phone
215.946.7090
Shop Hours
M-F 10-8, Sat 10-6
Web Address
Bike Shop Sells
Gary Fisher,Trek,Fuji,other
Information Added By
Pete
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Reviews 1 - 5 (9 Reviews Total) View All | Next 5

Review Date
January 8, 2012

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a month

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Reviewed by: spk1264 ,  Weekend Warrior

Shop Summary:
This is a nice shop that has bikes in all pricen ranges. I dont think you will find cheap dept store parts here, its all quality stuff here that is made to "work", You get what you pay for. They are always happy to sit and explain and answer my questions. I did by my bike there, also.

Customer Service:
They almost always take my bike in and do what they gotta do ,when I bring it in. Bo is a great mechanic, Gary is super nice and gives excellent advice. My entire family has just got into this sport and we trust BCB

Other Comments:
they offer group rides weekly,beginner and advanced mountain, road and a womans only ride also. Good community involvement also.



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Review Date
June 8, 2011

Overall Rating
 2 of 5

Customer Service Rating
 3 of 5

Technical Expertise Rating
 2 of 5

I visit this shop:
Been there once

Visitors rate this review
1.00 of 5, 1.00 votes

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Reviewed by: sandalrunner ,  Cross Country Rider

Shop Summary:
They do have a lot of products and people on the floor and they were professional. I would just be wary that they seem to want to move product more and faster than they need to.

Customer Service:
I just bought a $6k bike here and, while I felt the staff was knowledgeable and the bike will ultimately be ok, I'm rather annoyed that I'm already having issues with my new wheelset. The front wheel must have been hastily assembled to the bike; I flatted the front tire with less than 15 miles on it because a spoke poked through the wheel tape inside the wheel and caused the tube to tear. My local bike store found the problem Asap and corrected it or I would have kept flatting and never known why. I went out of my way and into another state to go to Bucks County bikes because they had in stock what I wanted or could build me what I needed. I won't go back there now with all likelihood, especially considering that I feel they do hasty work, for the little things that keep bike stores in business.



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Review Date
August 12, 2010

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a week

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Reviewed by: tempobon ,  Weekend Warrior

Shop Summary:
This shop has a great selection of all types of bikes and have deep knowledge and staff expertise in multiple categories. I was a hybrid rider who started mtbing and they totally set me up with a great product and service plan.

Customer Service:
They state that customer service is their focus and they are not kidding around. When a customer comes in they drop what they are doing and focus on their needs. If they are busy with another customer they'll lean over, acknowledge you and get right over as soon as possible. They explain in detail everything they are doing whether it is the product you are buying or the repair or tune on your bike. Every time I get out of there I feel like I know a little more then when I came in. Above all that, they are very fair with their pricing.

Other Comments:
Really happy with this shop and plan to continue to give them more business and help them succeed.



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Review Date
September 21, 2009

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a month

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Reviewed by: mcoleman82 ,  Weekend Warrior

Shop Summary:
Both my wife and myself have bought bikes from here and won't go anywhere else. They are very good at fitting you to your new bike and will take as much time as needed. I just bought my new Fisher and couldn't be happier.

Customer Service:
Awesome service, very knowledgeable and friendly.



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Review Date
May 6, 2008

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Been there once

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Reviewed by: bmckay ,  Downhiller

Shop Summary:
Wonderful team that really knows their stuff. Awesome selection of bikes for high end riders too beginners

Customer Service:
100% the best. Scott took about two hours with me to find just the right bike. It seemed to be people who just love what they do.

Other Comments:
I Walked in with not knowing a lot about bikes but left feeling like i had awesome beginner knowledge. Scott told me to call him if i had any questions. A week later he called me to see how i was enjoying the bike. I just with every buying experience was as good as this one.



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Reviews 1 - 5 (9 Reviews Total) View All | Next 5