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Competitive Gear


Average Rating:    (3.5 of 5)

No. of Reviews: 12

No matter what kind of cycling you want to participate in, Competitive Gear it the one store in Erie, Pa that is certain to have the product knowledge, reliable service and expert advice you require. This is because the owner and the staff are experienced cyclists.
Latitude
42.094035
Longitude
-80.160477
Address
3501 West 12th St.
City/County
Erie
State/Territory/Province
PA
Zip/Postal Code
16505
Country
US
Phone
(814) 833-8274
Web Address
Bike Shop Sells
Gary Fisher,Trek,Lemond,other
Information Added By
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Reviews 1 - 5 (12 Reviews Total) View All | Next 5

Review Date
March 19, 2012

Overall Rating
 1 of 5

Customer Service Rating
 1 of 5

Technical Expertise Rating
 1 of 5

I visit this shop:
Been there once

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Reviewed by: Max Amel ,  Weekend Warrior

Shop Summary:
The owner is some sort of megolomaniac. He runs his rides like a high school clique and needs to be the center of there attention. If you're not in with him then you are out. What he says goes. don't try to have your own opinion about other stuff that he doesn't sell, or that he likes but you do not.

Customer Service:
Customer serice is average, nothing special.

Other Comments:
The owner is no way the elite athlete he says he used to be. I don't think he every did any kind of event, competitive or joy ride. I think he just dangles expensive parts in your face and talks down to you to make your feel less and him feel bigger.



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Review Date
April 7, 2011

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a month

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Reviewed by: martin straker ,  Weekend Warrior

Shop Summary:
This shop, on the same site as the original before a teen in a car tore a hole through it!, is a spacious high-roofed building that is well thought out....there is plenty of room to swing a cat (even in the changing rooms. They offer kids, road, mtn, hybrids, cruisers, cross, and a decent womens section...the staff are a mix of dry, witty, intelligent, tall and not tall....after arriving in Erie and doing the rounds...this is the shop that I do bizniz with. (There was a mechanic who was too-cool-for-school a year or two ago, but he's a goner now.
Enter and Enjoy.

Customer Service:
They are really attentive and friendly...and busy...that says a lot.

Other Comments:
They host an annual ride for mtb/cross that is casually competitive and requires mandatory cross-dressing (proceeds to Breast Cancer Awareness).



Comments
BelinCar86 (03/20/2012)
And third time is a charm, post by owner or employee. This and the bottom 2 sound too made out.
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Review Date
June 19, 2009

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a week

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Reviewed by: rodeo727 ,  Racer

Shop Summary:
Awesome shop with tons of product to meet the needs of kids to full blown pro racers. They recently rebuilt the shop and it is incredible. Much nicer than any other bike shop within 100 miles of erie, and thats from someone who has dealt extensively with all of the other shops. The employees are serious cyclist, know what they are talking about/doing, and will talk with you for hours about everything bicycles. They will not BS you when it comes to your bike, what you need, or what else is out there on the market. They are head and shoulders above the other shops when it comes to knowledge, gear, skill, and personality. The shop does get BUSY on weekends and there is a reason for that, they are the best. However, once you get one of the guys to help you, they will work with you for hours if you need it and help you with everything. If they dont have what you want they will order it for you and have it there within a week. Do not bother with any other area shop, Comp Gear is your place.

Customer Service:
A+, life long riders and long time mechanics. They know what they are talking about, know about all aspects of cycling, and will give you the time and attention you need to make sure you walk out stoked that you did business with them.

Other Comments:
Disregard the negative comments below. I can promise I have more experience dealing with the shop and the guys that work there and the negativity below is 100% false. 5/5 ratings for all aspects of the shop. I recommend the shop to family, friends, and strangers all the time..not one of them have ever been disappointed.



Comments
BelinCar86 (03/20/2012)
Same with this one, FULL BLOW PRO RACERS, give me a break. Completely false post by owner or employee. The are no pro racers even within 100 miles of this shop, if there were they probably get all there stuff for free anyways
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Review Date
April 26, 2009

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a week

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Reviewed by: ErieRider ,  Racer

Shop Summary:
With all due respect to the other shops in Erie, this is top bike shop in Erie. They have a large selection of bikes from tricycles for the kids to top notch road and mountain racing bikes. The shop is staffed by knowledgeable riders, ranging from competitive racers to commuters. There new shop on W. 12th is impressive.

Customer Service:
When I custom order parts, or leave my bike with them they are excellent at letting me know when its ready to pick-up. The staff is friendly and knowledgeable.

Other Comments:
Don't know what the other reviewers are ranting about. I guess its your prerogative not to like someone, but don't disparage the shop because of it. By any metric, Competitive Gear is a top-notch bike shop. I regularly recommend it to people I meet and all have had positive experiences. They have a new, larger, facility which is spacious, clean and up-to-date. The only real problem your going to have is that it can get busy on the weekends because its such a popular shop.



Comments
BelinCar86 (03/20/2012)
Clearly it's the owner or employee leaving this post.
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Review Date
June 22, 2008

Overall Rating
 2 of 5

Customer Service Rating
 3 of 5

Technical Expertise Rating
 3 of 5

I visit this shop:
Been there once

Visitors rate this review
5.00 of 5, 1.00 votes

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Reviewed by: BelinCar86 ,  Weekend Warrior

Shop Summary:
I've been there more than once as well. What the hell is it about Trek bike shops that make the people work there seem like really arrogant jerks. Every single one I've been to in southern PA, and around the U.S. seem to have this "better then everyone" personallity.

Pretty much every time I've been there I always have to hear about how bad the bikes are that other bike shops carry. Then have to hear how they insult other riders in the area and shops as well. I've even was in the shop after someone just bought a bike and for some reason they felt comfortable enough to laugh and say very insulting things about that person. HELLO, they just bought a pretty decent bike IMOH, shouldn't you be thankful?

Customer Service:
Yeah they fix bikes, and I'm sure they are beyond helpful and curtious when they want to sell you a bike. From what I've seen over time, I don't blame anyone for choosing mail order or ebay.

Other Comments:
For how bad other bikes are compared to theirs. I've read that the bike company Giant makes almost all the Trek Bikes, except for one's costing over $3000. So in effect aren't Trek Bikes just as bad as the Giants then? Google it people, I did and was astonished at the results.

For the poster below, don't sink to their level, post once only.



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Reviews 1 - 5 (12 Reviews Total) View All | Next 5