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Cyclefit of Delaware County


Average Rating:    (4 of 5)

No. of Reviews: 5

Other models available, wasnt paying attention to other brands
Address
639 south chester road
City/County
wallingford
State/Territory/Province
PA
Zip/Postal Code
19086
Country
USA
Directions
Phone
610-876-9450
Shop Hours
Store Hours M-F 10-8, Sat 10-6, DELAWARE COUNTY STORE ONLY Sun 12-4
Web Address
Bike Shop Sells
Trek,Fuji
Information Added By
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Reviews 1 - 5 (5 Reviews Total)

Review Date
September 14, 2013

Overall Rating
 2 of 5

Customer Service Rating
 3 of 5

Technical Expertise Rating
 4 of 5

I visit this shop:
Every few months

Rate this review?

Reviewed by: Matt ,  Cross Country Rider

Shop Summary:
I swapped out the chainrings on a new road bike I bought at CycleSport, and found they slipped 105 chainrings on the Ultegra crank spider. A typical deceptive strategy for this shop, and another reason to avoid this shop unless its the last bike shop on earth.

Customer Service:
Not bad, if you could trust anyone there!

Other Comments:
I expect them to replace the 105 chain rings with ultegra



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Review Date
August 3, 2013

Overall Rating
 3 of 5

Customer Service Rating
 2 of 5

Technical Expertise Rating
 4 of 5

I visit this shop:
Every few months

Rate this review?

Reviewed by: Mr. Cinelli ,  Cross Country Rider

Shop Summary:
Service staff is usually friendly and helpful...Very large selection. I bought a new, previous year's model Fuji Team Pro from hard sell salesperson who told me he didn't want to waste his time, if I was not going to buy right away. I do not understand the customer antagonism philosophy. I was was offered $100 off the $1600 price, but they refused to honor the promise. I was given a first year service tune up. The owner never offers any price breaks on leftovers, unpaired items and nutrition samples...I'd say that customer service is secondary to getting as much from the customer as possible.

Customer Service:
Hard sell, clearly obnoxious sales approach known around the community. WHy and for what gain could this attitude achieve.

Other Comments:
Shop is disorganized, items are in disarray throughout; service staff seems knowledgeable and provide good repair / maintenance.



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Review Date
June 8, 2008

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a month

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Reviewed by: slipfitting ,  Weekend Warrior

Shop Summary:
A very experienced and knowledgeable staff set this apart from other shops just trying to make a buck. Always a good sign not to be greeted by new bikes upon entering; shows they place an emphasis on maintenance, they do however sell new bikes.

Customer Service:
Excellent, very attentive and if they don't have a product can get you it quickly.

Other Comments:
Really, a breath of fresh air after being frustrated by other bike shops who deserve neither your time nor money(ie. performance bicycle)



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Review Date
September 21, 2007

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a week

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Reviewed by: 76mark ,  Weekend Warrior

Shop Summary:
GREAT SHOP!!! I've purchased over 10 bikes (road, mountain, tandem, comfort, & kids) from them over the years and have never had a negative experience.

Customer Service:
They have a group of very knowledgable people. They're easy to talk to and always available to help out.

Other Comments:
I would recommend them to anyone...it's where I send my friends.



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Review Date
September 7, 2006

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a month

Rate this review?

Reviewed by: mxb448 ,  Weekend Warrior

Shop Summary:
GREAT SHOP! Got a 2006 Trek 6500 on closeout. Best deal in town. Great deals on accessories too. They have a lot of knowledge of the sport, local trails, bikes, and bike accessories. A bunch of biking gurus working under one roof! If you are ever in the Philadelphia area, you must stop by and check out the store.

Customer Service:
Great friendly customer service! Answered all of my technical questions with ease. Did not try to push other bikes on me. Informed me of the bike I had my mind set on. Said what they loved about it, hate about it, etc. Free tune up between 30-90 days of purchase.

Other Comments:
What are you waiting for, get your ass to Cycle Fit!



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Reviews 1 - 5 (5 Reviews Total)