Review Date
September 5, 2007

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 4 of 5

I visit this shop:
Once a month

Reviewed by: engineere ,  Weekend Warrior

Shop Summary:
A nice little shop that you can easily walk around without being hounded. Not an overabundance of different bikes or accessories but Doug can usually get you what they don't have pretty quickly. Sometimes they might even have what you want in the back, even if it isn't out for display.

Customer Service:
I bought my Rockhopper Pro from here. I have to say that Doug definitely treats you better then most of our other local shops do. He'll try and get you the part you want and give you a decent price on it as well. I tested this place, unbeknownst to him, before I bought my RHP by seeing how they treated me when I asked them to order parts/do work on my Gary Fisher Wahoo that I didn't buy from them. They treated me just as well as if I'd bought the bike from them. This of course cemented my decision to buy my new bike from them.

Other Comments:
Give them a try. If you try them after going elsewhere first, you'll probably appreciate them even more.

Review Date
April 8, 2007

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a month

Reviewed by: Robert6401 ,  Cross Country Rider

Shop Summary:
This is by far the best shop in the columbia, sc area. The customer service is second-to-none. Doug keeps a nice inventory, and anything he doesnt have, he can get in a very short period of time. Customer service is the name of the game at this shop. Stop by and check them out.

Customer Service:
Absolutely outstanding