Review Date
July 25, 2009

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a week

Reviewed by: runbuddha ,  Cross Country Rider

Shop Summary:
This shop makes me not want to ever order anything online again. The prices are fair and the knowledge is outstanding making this the only bike shop I will visit as long as I stay in the area. You will not be disappointed.

Customer Service:
Outstanding

Review Date
September 12, 2008

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a month

Reviewed by: jscanlo ,  Weekend Warrior

Shop Summary:
Great customer service. They really know what they are talking about and can help you with anything regarding cycling. Never had a problem but always received help

Customer Service:
Great!

Review Date
May 1, 2008

Overall Rating
 2 of 5

Customer Service Rating
 2 of 5

Technical Expertise Rating
 3 of 5

I visit this shop:
Every few months

Visitors rate this review
1.00 of 5, 1 votes

Reviewed by: ekizer ,  Cross Country Rider

Shop Summary:
I have to say I've been very disappointed with the service at this bike shop. From little things, such as the staff being unable to use the cash register and it taking several minutes to purchase a four dollar item, to the repair service. I ride a lot but know very little about maintenance. I recently had my head set (?) rebuilt and within a week showed my bike to someone who said my chain was in desperate need of grease (staff did not notice or point this out to me). I also noticed another problem right after I left the store, I suspect this is also a lubrication issue. I need a bike that can provide comprehensive service and education. The new shop is nice but that kind of service is just not available.

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