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Reviews 1 - 4 (4 Reviews Total)
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Review Date
July 17, 2008 Overall Rating
 5 of 5
Customer Service Rating
 5 of 5
Technical Expertise Rating
5 of 5
I visit this shop:
Once a month
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Reviewed by: Scottlydick
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Weekend Warrior Shop Summary:
I wanted to get into the sport of mountain biking so, I visited all the local bike shops in Chattanooga, TN. I found the best bike for me was the Diamondback Response Comp. at Dick's Sporting Goods. The local bike shops had more expensive bikes with lower grade components (never could figure that out). The other reason I bought from Dick's Sporting Goods was the Bike Technician(Dave). Dave is VERY knowledgable about Diamondback products, mountian biking, the local mountain biking scene in Chattanooga and not to mention one heck of a technician. Also, it's a no-brainer to purchase the Service Plan for $50...I highly encourage it! I'm very happy with my Diamondback and the personal customer service from Dave!
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Review Date
November 26, 2007 Overall Rating
5 of 5
Customer Service Rating
5 of 5
Technical Expertise Rating
5 of 5
I visit this shop:
Every few months
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Reviewed by: BlkMjk
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Weekend Warrior Customer Service:
At the Chesterfield store there is a Bike Mechanic there by the name of Owen (guy with beard). He is very helpful and very knowledgeable. He was able to fix my Mongoose and stop an annoying squeaking that has been driving me nuts since the day I got it. I normally wouldn't get my bike fixed at a dept store but one day I was talking to him about my problem as I was looking for a new camelbak and he had an idea. I brought the bike in and he was able to clean and properly tourq the bolts and now no squeak!
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Review Date
May 15, 2007 Overall Rating
 2 of 5
Customer Service Rating
 1 of 5
Technical Expertise Rating
1 of 5
I visit this shop:
Once a month
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Reviewed by: allen
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Weekend Warrior Shop Summary:
Fairly good selection of parts. Customer Service:
What is customer service? Never seen anyone working here!
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Review Date
March 23, 2007 Overall Rating
5 of 5
Customer Service Rating
5 of 5
Technical Expertise Rating
5 of 5
I visit this shop:
Once a month
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Reviewed by: superwrench
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Weekend Warrior Shop Summary:
great prices on mountain bikes and the warranty you can buy extra is so cool. Saves me 40 bucks each time i need a tune up Customer Service:
I can go in and usually get my bike serviced on the spot.
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Reviews 1 - 4 (4 Reviews Total)
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4.25 of 5
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